INR Collections Representative job opportunity at Abbott.

Home Jobs In Philippines Tag: Job INR Collections Representative position at Abbott


DateMore Than 30 Days Ago bot
Abbott INR Collections Representative
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Philippines - Taguig City, Philippines
loacation Philippines - ..........Philippines

      JOB DESCRIPTION: The position of the Collections Representative is within our INR and VAD Revenue Cycle. In this role, you will handle and resolve all Insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies. The incumbent will serve as the liaison between insurance companies, patients and the departments to ensure the claims are processed and followed up to meet company's goals of Account Receivable Days, Aging Account percentages and Cash goals. They will also research and answer all questions and complaints, regarding patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism. This job description will be reviewed periodically and is subject to change by management. Responsibilities: Research and resolve payment discrepancies. Review and manage the AR aging report and provide explanations of past due balances to management. Work aged accounts on assigned payers prioritizing accounts that are approaching timely filing denial. Identify issues or trends with accounts and provide suggestions for resolutions. Escalate exhausted appeals efforts for resolution with payer. Performs assigned Revenue Cycle duties as directed by the Revenue Cycle Supervisor. Able to submit a root cause analysis report. Prepare write off requests as needed for any uncollectable balances. Keeps supervisor informed of areas of concern and problems identified. Provide training to new and existing staff members as instructed by supervisor. Use and follow company procedures in training. Quality check work to ensure accuracy, efficiency and uniformity. Re-train staff as often as needed. Ensure staff complete all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs. i.e. access to software. Advise supervisor immediately if they do not. Review/knowledge of contracts to determine correct reimbursement for each account. Analyze and document A/R problems and implement processes to enhance efficiencies. Documenting accurate and appropriate notes on corresponding systems as needed. Outgoing correspondence (internal or external) must be written in a clear, concise, and professional manner. Provide coverage as needed to include performing staff’s work during their absences as assigned by management. Assist in areas of needs as assigned by supervisor. Maintains positive and regular results-oriented communication with payer representatives. Navigate and works all payer websites. Provide support to staff as needed. Enroll in payer newsletters and advise manager of needs. Initiate appeals to payers following the guidelines outlined for that payer. Note account and track appeal to resolution. Utilizes strong communication and customer service skills. Consistently practices good judgment and problem-solving skills when handling confidential information. Regular attendance and punctuality. Key Results: Working Denials in a timely manner that results in cash collection goals. Represent company and team in a professional and positive manner. Meet and exceed daily and monthly productivity goals. Detailed oriented, careful and with a focus on quality in accomplishing tasks. Able to toggle between computer screens Issues identified and resolved within an average of 48 hours. Adapts to changing business needs, conditions, and work responsibilities. Effective communications with staff and management. Always maintain confidentiality. Present ideas for improvements and strategies to meet goals. Offer viable solutions to problems. Promote teamwork, remaining available to assist staff as needed. Performs any other function as required by management. Report to manager any non-compliance with staff as observed by you. Participate in personal development training and cross training as instructed by management. Competencies required: Behavioral Standards: Exhibits customer and service-oriented behaviors in everyday work interactions. Demonstrates a courteous and respectful attitude to internal workforce and external customers. Treat others with unconditional respect, dignity and equality Communication/Knowledge: Provides accurate and timely written and verbal communication of information in a manner that is understood by all. Able to listen, understand, problem-solve, and carry-out duties to ensure the optimal outcome. Able to use IT systems in an accurate and proficient manner. Collaboration/Teamwork: Contributes toward effective, positive working relationships with internal and external colleagues. Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization Minimum Qualification: High school diploma or GED required Associate degree preferred Preferred years of experience – Level I 1 to 3 years, Level II 3 to 5 years Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices       The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Accounts Payable & Receivables, Credit & Collection, & Payroll       DIVISION: HF Heart Failure          LOCATION: Philippines > Taguig City : Five/Neo Building       ADDITIONAL LOCATIONS:       WORK SHIFT: Standard       TRAVEL: Not specified       MEDICAL SURVEILLANCE: Not Applicable       SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)                  

Other Ai Matches

remote-jobserver Remote
Professional Education Relations Associate Applicants are expected to have a solid experience in handling Job related tasks
Logistics Planner Applicants are expected to have a solid experience in handling Job related tasks
Ecommerce Merchandise Planner Applicants are expected to have a solid experience in handling Job related tasks
Werkstudent Regulatory Affairs (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Production Technician I Applicants are expected to have a solid experience in handling Job related tasks
Senior Technologist Applicants are expected to have a solid experience in handling Job related tasks
Senior Purchaser (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Therapy Specialist (m/w/d) TAVI, Region Heidelberg, Karlsruhe, Freiburg Applicants are expected to have a solid experience in handling Region Heidelberg, Karlsruhe, Freiburg related tasks
Senior Biostatistician Applicants are expected to have a solid experience in handling Job related tasks
Clinical Specialist Applicants are expected to have a solid experience in handling Job related tasks
South District Field Force Manager (Vaccine) - Established Pharmaceuticals Division Applicants are expected to have a solid experience in handling Job related tasks
Therapy Business Manager - GI Optima - Indore Applicants are expected to have a solid experience in handling Job related tasks
Analyst II Applicants are expected to have a solid experience in handling Job related tasks
Territory Manager, Structural Heart, TEER (NYC - Manhattan) Applicants are expected to have a solid experience in handling Structural Heart, TEER (NYC - Manhattan) related tasks
Técnico(a) de Montagem Trainee - Divisão de Doenças Estruturais do Coração/Manufatura (SH-M) - Belo Horizonte/MG Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
TECNICO EN FARMACIA Applicants are expected to have a solid experience in handling Job related tasks
Emergency Medicine Executive - Point of Care Diagnostics - Capitol District Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Key Account Manager - Bloomington, IL Applicants are expected to have a solid experience in handling IL related tasks
Endovascular Regional Sales Director - VA, DC, TN Applicants are expected to have a solid experience in handling DC, TN related tasks
Tıbbi Satış Temsilcisi - Diyarbakır Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Field Clinical Engineer Applicants are expected to have a solid experience in handling Job related tasks
Customer Success Executive - Toxicology Applicants are expected to have a solid experience in handling Job related tasks
Manager HR Communications Applicants are expected to have a solid experience in handling Job related tasks