Manager, Production Operations job opportunity at Universal Music Group.

Home Jobs In United States Of America Tag: Production Operations Manager, Production Operations position at Universal Music Group


DateMore Than 30 Days Ago bot
Universal Music Group Manager, Production Operations
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Production Operations

Copy Link Report
degreeHigh School (S.S.C.E)
loacation New York, New York, United States Of America
loacation New York, New ..........United States Of America

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: The Manager, Production Operations oversees the end-to-end execution of production, fulfillment, and order management across multiple business channels including eCommerce, Tour, and Retail. This role ensures all manufacturing orders move efficiently from placement through delivery, driving operational accuracy, vendor accountability, and KPI performance for On-Time Delivery, Goods Receipt, and end-to-end cycle time. The Manager partners closely with Product Development, Logistics, Finance, and Brand Management to ensure timely movement of goods, data accuracy across systems, and alignment with financial and operational goals. How you'll CREATE: Lead the production operations workflow from order placement through delivery, ensuring on-time and accurate shipment of all products, materials, and supplies. Oversee daily production and order tracking within ERP (Navision) and project management systems to maintain visibility to goods on order, WIP, and in transit. Manage vendor and 3PL communication to ensure adherence to production timelines, shipping accuracy, and documentation compliance. Ensure goods receipt and invoice accuracy by coordinating with Finance for timely payment processing and reconciliation. Maintain production dashboards and KPIs, tracking On-Time Delivery, cycle times, and exceptions across territories and suppliers. Proactively identify and resolve issues related to delays, shortages, damages, or data inconsistencies across systems. Supervise production operations coordinators or support staff, providing direction, workload management, and training as needed. Implement process improvements to strengthen data integrity, system efficiency, and operational accuracy across ERP and production tools. Drive cross-functional communication with Brand Management, Logistics, and Finance to ensure business continuity and performance alignment. Maintain an organized view of outstanding production orders and report status updates to leadership on delivery performance and potential risks. Champion operational excellence and team collaboration, managing up where necessary to remove roadblocks and improve throughput. Bring your VIBE: 3-5 years of experience in production operations, supply chain, or order management, preferably in consumer products, apparel, or entertainment merchandise Experience using Navision (Microsoft Dynamics) or similar ERP system Advanced proficiency in Excel, including pivot tables, V-lookups, and data reporting Strong understanding of production manufacturing and vendor management processes Excellent organizational, analytical, and problem-solving skills Strong communication and interpersonal skills for cross-functional coordination Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment Bachelor’s degree in Business, Supply Chain, Operations, or related field preferred Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster:  English / Spanish E-Verify Right to Work Poster:  English  |  Spanish Job Category: Manufacturing, Logistics & Supply Chain Salary Range: $66,300 - $154,330 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.

Other Ai Matches

Content Protection Representative Applicants are expected to have a solid experience in handling Job related tasks
Director, Catalog Digital Marketing Pop/Rock Applicants are expected to have a solid experience in handling Catalog Digital Marketing Pop/Rock related tasks
Director, Catalog Marketing (Urban) Applicants are expected to have a solid experience in handling Catalog Marketing (Urban) related tasks
Director, Catalog Revenue Applicants are expected to have a solid experience in handling Catalog Revenue related tasks
Senior Manager, Audience Development (Interscope) Applicants are expected to have a solid experience in handling Audience Development (Interscope) related tasks
Junior Attorney (Bilingual) Applicants are expected to have a solid experience in handling Job related tasks
CDP Solutions Specialist Applicants are expected to have a solid experience in handling Job related tasks
Director, Physical Sales and Marketplace Strategies Applicants are expected to have a solid experience in handling Physical Sales and Marketplace Strategies related tasks
Senior Manager, Insights and Strategy Applicants are expected to have a solid experience in handling Insights and Strategy related tasks
Identity and Access Management (IAM) Engineer Applicants are expected to have a solid experience in handling Job related tasks
Director, Global Media Planning Applicants are expected to have a solid experience in handling Global Media Planning related tasks
Collaboration Technology Engineer Applicants are expected to have a solid experience in handling Job related tasks
Director, Artist D2C Strategy (Interscope Capitol) Applicants are expected to have a solid experience in handling Artist D2C Strategy (Interscope Capitol) related tasks
Analyst, Global Royalty Income Tracking & Analytics Applicants are expected to have a solid experience in handling Global Royalty Income Tracking & Analytics related tasks
Senior Staff Accountant Applicants are expected to have a solid experience in handling Job related tasks
Label Manager Applicants are expected to have a solid experience in handling Job related tasks
Universal Music Group 2026 Summer Internship Program: Brand & Label Opportunities: Operations (Multiple Locations: CA, FL, NY, TN) Applicants are expected to have a solid experience in handling FL, NY, TN) related tasks
Vice President, Team Operations Applicants are expected to have a solid experience in handling Team Operations related tasks
Universal Music Group 2026 Summer Internship: Ecommerce, Merchandise & Retail Opportunities: (Multiple Locations: CA, NY, TN, PA) Applicants are expected to have a solid experience in handling Merchandise & Retail Opportunities: (Multiple Locations: CA, NY, TN, PA) related tasks
Analyst, Advertising Operations Applicants are expected to have a solid experience in handling Advertising Operations related tasks
Identity Operations Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Product Manager, Fintech Applicants are expected to have a solid experience in handling Fintech related tasks
Universal Music Group 2026 Summer Internship Program: Corporate Opportunities: Creative (Multiple Locations: CA & NY) Applicants are expected to have a solid experience in handling Job related tasks