Collaboration Technology & Zoom Engineer job opportunity at Universal Music Group.

Home Jobs In United States Of America Tag: Job Collaboration Technology & Zoom Engineer position at Universal Music Group


DateMore Than 30 Days Ago bot
Universal Music Group Collaboration Technology & Zoom Engineer
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Nashville, Tennessee, United States Of America
loacation Nashville, Ten..........United States Of America

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   Job Summary We are currently seeking a  Collaboration Technology & Zoom Engineer to manage and   maintain   a mixed environment of audiovisual and collaboration tools .   The right candidate will have a strong background in   collaboration technologies,   process optimization, and   operational   analysis/ reporting .   The candidate should be a polished and effective communicator with   demonstrated   ability to work across the organizational structure.   I n   addition to technical skills, the successful candidate must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.     Job Functions:     Diagnose   and   solve   problems by providing technical knowledge,   frequently   under time constraints and business pressure   Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs   Conduct maintenance and patching of the operational environment with   appropriate testing   Support of the Design and Build teams within UMG for large projects   Manage   Exchange/ email issues including   message trac k ing,   message recovery,   and   performance   Assist   with issues   in the   process of onboarding/offboarding   clients   MS Teams support including supporting access and new team sites   MS OneDrive access and capacity ,   Google Suite support ,   Microsoft   M 365 support ,   Zoom   client & Zoom Room   support for   users, offices, and rooms   Other applications such as Slack as needed by the business   Mentor and train team members   Participate   in on-call rotation, and as such, work out of standard business hours will occasionally be   required   Participate in developing automation to reduce the time spent on routine tasks    This position will be shift -based.     Job   Requirements Essential:   Proven knowledge and understanding of Microsoft   M 365 ,   Zoom , Slack, Monday.com, and other related platforms.   Adept at PowerShell scripting, regular expression, policy management, etc.   Identify   key metrics and implement KPI reporting in collaboration with UMG ’ s managed service provider s   Quick learner with creative and analytical   problem-solving   skills   Proven ability to organize, document and follow standard operating procedures and   observe   IT change management policies   Excellent interpersonal,   verbal   and written communication skills. Comfortable contributing to meetings   and at   team discussions. Cognizant of working with diverse and global teams   Customer service driven/focused with a proactive and positive can-do approach. Demonstrates commitment to organization’s policy framework and practices continuous improvement   Research and   result   oriented   individual   with willingness to work unsupervised and prioritize   own   workload with   a good   attention to detail. Ability to adapt to flexible working schedules   Years of experience:   3+   years of experience in the information technology industry     Desirable:   Degree: Bachelor's degree in a technology related field or   commensurate   experience    ITIL Foundation Certification strongly desired   Related industry certifications preferred   Multiple language skills a plus   Knowledge of Systems Reliability Engineering principles, automation, and AI     Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster:  English / Spanish E-Verify Right to Work Poster:  English  |  Spanish Job Category: Technology Salary Range: $82,305 - $100,210 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.

Other Ai Matches

Director, Finance Applicants are expected to have a solid experience in handling Finance related tasks
Administrative Assistant, Marketing Strategy Applicants are expected to have a solid experience in handling Marketing Strategy related tasks
Director, Catalog Marketing (Pop/Rock) Applicants are expected to have a solid experience in handling Catalog Marketing (Pop/Rock) related tasks
Label Manager Applicants are expected to have a solid experience in handling Job related tasks
Universal Music Group 2026 Summer Internship Program: Corporate Opportunities: Creative (Multiple Locations: CA & NY) Applicants are expected to have a solid experience in handling Job related tasks
Director, Business & Legal Affairs Litigation Applicants are expected to have a solid experience in handling Business & Legal Affairs Litigation related tasks
Globe Sync Agent (Advertising) - New York, New York Applicants are expected to have a solid experience in handling New York related tasks
Manager, Facilities Applicants are expected to have a solid experience in handling Facilities related tasks
Senior Privacy Counsel Applicants are expected to have a solid experience in handling Job related tasks
Director, Product Development Applicants are expected to have a solid experience in handling Product Development related tasks
Coordinator, Business & Legal Affairs Applicants are expected to have a solid experience in handling Business & Legal Affairs related tasks
Administrative Assistant Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager, Technical Product Design Applicants are expected to have a solid experience in handling Technical Product Design related tasks
CDP Solutions Specialist Applicants are expected to have a solid experience in handling Job related tasks
Director, Marketing Applicants are expected to have a solid experience in handling Marketing related tasks
Administrative Assistant Applicants are expected to have a solid experience in handling Job related tasks
Identity and Access Management (IAM) Engineer Applicants are expected to have a solid experience in handling Job related tasks
Universal Music Group 2026 Summer Internship Program: Brand & Label Opportunities: Creative (Multiple Locations: CA, FL, NY, TN) Applicants are expected to have a solid experience in handling FL, NY, TN) related tasks
Universal Music Group 2026 Summer Internship Program: Corporate Opportunities: Operations (Multiple Locations: CA, NY) Applicants are expected to have a solid experience in handling NY) related tasks
Director, Catalog Marketing (Urban) Applicants are expected to have a solid experience in handling Catalog Marketing (Urban) related tasks
Manager, Production Operations Applicants are expected to have a solid experience in handling Production Operations related tasks
Manager, Performance Marketing (IGA) Applicants are expected to have a solid experience in handling Performance Marketing (IGA) related tasks
Manager, Audience Development (Mercury) Applicants are expected to have a solid experience in handling Audience Development (Mercury) related tasks