Skrbnik kupcev (m/ž/d) / Customer Account Manager (m/f/d) job opportunity at Novartis.

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DateMore Than 30 Days Ago bot
Novartis Skrbnik kupcev (m/ž/d) / Customer Account Manager (m/f/d)
Experience: 2-years
Pattern: full-time
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degreeDiploma
loacation Ljubljana, Slovenia
loacation Ljubljana....Slovenia

Job Description Summary #LI-Hybrid Lokacija / Location: Slovenija Ste pripravljeni postati ključni člen med Novartisom in našimi poslovnimi partnerji? V tej vlogi boste prevzeli odgovornost za upravljanje in usklajevanje odnosov med strankami, dobavitelji in logističnimi strokovnjaki za vse zadeve, povezane z oskrbo. Kot zastopnik stranke boste skrbeli za vse vidike načrtovanja povpraševanja in ponudbe ter upravljanja naročil – od vnosa do vzdrževanja – z močno osredotočenostjo na raven storitve za stranke. ------------------------------- Are you ready to become a key link between Novartis and our business partners? In this role, you will take responsibility for managing and coordinating relationships between customers, suppliers, and logistics experts for all matters related to supply. As a customer representative, you will oversee all aspects of demand and supply planning as well as order management—from entry to maintenance—with a strong focus on customer service levels.   Job Description Vaše ključne odgovornosti: Skrb za odlične odnose s strankami in visoko raven storitev. Koordinacija komunikacije med strankami, dobavitelji in internimi ekipami. Upravljanje naročil in spremljanje sistemskih transakcij v SAP. Pravočasno izdajanje računov in organizacija odpreme z ustrezno dokumentacijo. Reševanje težav in eskalacija na ustrezno vodstveno raven. Zagotavljanje skladnosti z GMP in regulativnimi zahtevami. Priprava poročil o neizpolnjenih naročilih in usklajevanje konsignacijske zaloge. Aktivno sodelovanje pri izboljševanju postopkov in učinkovitosti. Vaš doprinos k delovnem mestu: Univerzitetna stopnja izobrazbe tehničnega ali poslovnega področja, po možnosti na področju oskrbe. Tekoče znanje angleščine. Izkušnje z upravljanjem naročil in komunikacijo s strankami. Zaželeno poznavanje SAP sistema in obdelave transakcij. Odlične organizacijske in komunikacijske veščine. Z izbranim kandidatom bomo sklenili delovno razmerje za določen čas 2 leti s poskusno dobo 6 mesecev. Prijavo oddajte z življenjepisom v slovenskem in angleškem jeziku. Ugodnosti in nagrajevanje: Konkurenčen plačni paket, letni bonus, fleksibilen način dela z možnostjo prilagajanja urnika in delom od doma, pokojninska shema, možnost vključitve v kolektivno zdravstveno zavarovanje, shema nagrajevanja in priznanja dosežkov, razširjeni program promocije zdravja na področju fizičnega in duševnega dobrega počutja ter delovne obremenitve (Polni življenja).), številne priložnosti za učenje in razvoj.    Preberite naš priročnik, da spoznate načine, s katerimi bomo spodbujali vaš osebni in profesionalni razvoj: https://www.novartis.com/careers/benefits-rewards        Predani smo raznolikosti in vključenosti: Novartis si prizadeva ustvariti izjemno, vključujoče delovno okolje in oblikovanje raznolikih timov, saj ti predstavljajo naše bolnike in skupnosti, ki jih oskrbujemo.    Zakaj Novartis: Pomagati bolnikom in njihovim družinam zahteva več kot le inovativno znanost. Potrebna je skupnost zavzetih ljudi, kot ste vi. V Novartisu cenimo sodelovanje, podporo in navdihovanje drug drugega za razvoj prebojnih terapij, ki spreminjajo življenja pacientov. Ste pripravljeni ustvariti svetlejšo prihodnost skupaj z nami? https://www.novartis.com/about/strategy/people-and-culture   Pridružite se Novartisu: Ni pravo delovno mesto za vas? Prijavite se v našo bazo talentov, da ostanete v kontaktu z nami in se seznanite z ustreznimi kariernimi priložnostmi takoj, ko se pojavijo: https://talentnetwork.novartis.com/network   ------------------------------------------------------ Key Responsibilities: Ensure excellent customer relationships and high service levels. Coordinate communication between customers, suppliers, and internal teams. Manage orders and monitor system transactions in SAP. Issue invoices and organize shipments with appropriate documentation. Resolve issues and escalate to appropriate management level. Ensure compliance with GMP and regulatory requirements. Prepare reports on unfulfilled orders and align consignment stock. Actively contribute to process and performance improvements. Essential Requirements: University diploma in technical or business-related area, preferably in Supply Chain. Fluent in English. Experience in order management and customer communication. Knowledge of SAP system and transaction processing is an advantage. Excellent organizational and communication skills. We offer temporary employment for 2 years with 6 months of probation period. Submit your application with the CV in Slovenian and English language. Benefits and Rewards:  Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, possibility of joining collective health insurance scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical and mental well-being and managing workload (Well-being), Unlimited learning and development opportunities.     Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.    Skills Desired Bom (Bill Of Materials), Business Networking, Business Scenario Planning , Change Control, Efficiency, Erp Systems, Flexibility, General Hse Knowledge, Including Gdp, Inventory Management, Knowledge Of Gmp, Master Data, Material Requirements Planning (Mrp), Order Management, Product Distribution, Risk Management, Scheduler, Supply Chain, Supply-Chain Management, Supply Management, Supply Planning, Transportation, Warehouse Management

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