Associate Customer Support Specialist (Customer Support Management) job opportunity at Boeing.

Home Jobs In United States Of America Tag: Job Associate Customer Support Specialist (Customer Support Management) position at Boeing


DateMore Than 30 Days Ago bot
Boeing Associate Customer Support Specialist (Customer Support Management)
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation USA - Dallas, TX, United States Of America
loacation USA - Dallas, ..........United States Of America

Associate Customer Support Specialist (Customer Support Management) Company: The Boeing Company Boeing Global Services (BGS)  is looking for an Associate Customer Support Specialist (Customer Support Management) (Level 2) to join our team in Dallas, TX Position Responsibilities: Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications ( Required Skills / Experience): 3+ years of experience with supply chain process Experience developing presentations for and presenting to executive leadership Strong communication and problem-solving skills Ability to work and collaborate cross functionally across multiple organizations Ability for minimal travel domestically and internationally Preferred Qualifications ( Desired Skills / Experience ): Experience in the Aerospace industry SAP knowledge Engineering / Technical experience Microsoft Suite: Excel, Power Point and Word experience Account management, customer support experience At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations.  Summary pay range: 66,000 - 93,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Other Ai Matches

Electrophysics Engr-Scien (Comm & Sensor Systems) Associate or Experienced Applicants are expected to have a solid experience in handling Job related tasks
Developer Enablement & Tooling Senior Manager Applicants are expected to have a solid experience in handling Job related tasks
Mid-Level, Senior or Principal Systems Engineers Applicants are expected to have a solid experience in handling Senior or Principal Systems Engineers related tasks
Lead System Design and Analysis Engineer (Airplane Systems) Applicants are expected to have a solid experience in handling Job related tasks
Autonomous Systems Global Regulatory Specialist Applicants are expected to have a solid experience in handling Job related tasks
Associate or Mid-Level Integrated Planning & Scheduling Specialist Applicants are expected to have a solid experience in handling Job related tasks
Compliance Specialist - Millennium Space Systems Applicants are expected to have a solid experience in handling Job related tasks
Mid-Level Business Intelligence Analyst Applicants are expected to have a solid experience in handling Job related tasks
Entry-Level Supply Base Manager Applicants are expected to have a solid experience in handling Job related tasks
Associate Procurement Agent (Procurement Admin) Applicants are expected to have a solid experience in handling Job related tasks
Boeing Pre-Employment Training (BPET) Students - Aircraft Structures Mechanic - 30005 Applicants are expected to have a solid experience in handling Job related tasks
Business Operations Specialist (Experienced or Senior) Applicants are expected to have a solid experience in handling Job related tasks
Mid-Level or Senior Integrated Planning & Scheduling Specialist Applicants are expected to have a solid experience in handling Job related tasks
Systems Engineering Manager - Phantom Works Applicants are expected to have a solid experience in handling Job related tasks
Propulsion Engineer (Mid-Level, Senior) Applicants are expected to have a solid experience in handling Senior) related tasks
Experienced Mechanical & Structural Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
Missions Systems Software Engineer–Embedded (Associate, Experienced, and Senior) Applicants are expected to have a solid experience in handling Experienced, and Senior) related tasks
IT Programme Manager Applicants are expected to have a solid experience in handling Job related tasks
Associate Customer Support Specialist Applicants are expected to have a solid experience in handling Job related tasks
Employee Development Specialist (Experienced) Applicants are expected to have a solid experience in handling Job related tasks
Engineer Technical Specialist Applicants are expected to have a solid experience in handling Job related tasks
Senior / Lead Aeroelasticity and Dynamics Engineer Applicants are expected to have a solid experience in handling Job related tasks
Supply Chain Manager Applicants are expected to have a solid experience in handling Job related tasks