Technical Support Engineer Integrations job opportunity at Adyen N.V..

Home Jobs In Netherlands Tag: Support Technical Support Engineer Integrations position at Adyen N.V.


bot
Adyen N.V. Technical Support Engineer Integrations
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Support

Copy Link Report
degreeGeneral
loacation Amsterdam, Netherlands
loacation Amsterdam....Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer You will operate as a first interface with Adyen’s merchants across the globe. As part of this role you will be working with teams across Adyen (technical and commercial). Your work will have a direct impact on our merchant’s ability to take payments and further grow their business.  Our  team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets, as we operate throughout time zones using a follow the sun principle. To support our merchants who process payments 24/7, this role occasionally requires participation in a planned, rotating schedule for weekend and holiday coverage. These hours will be compensated with time off as well as additional pay. The extensive payments knowledge of the team is the most valuable aspect both to our merchants as our internal teams. What you'll do  Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices. You are responsible for supporting the merchants’ full lifecycle, providing direct technical support. Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants. Advising merchants regarding the best implementation practices and also addressing specific merchants’ issues. Who you are You recognize that each interaction with a merchant is a customer service experience. As such you aspire to deliver a seamless merchant support experience across the globe that transcends global boundaries and time. You have strong written and verbal communication skills in English. Functional understanding of front end development languages (javascript & Html) and APIs. Functional understanding of Magento, SFCC, Adobe Commerce is a plus. You are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges. You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered. You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration (3 days a week) ; we do not offer remote-only roles.

Other Ai Matches

Staff Engineer, Monetization Applicants are expected to have a solid experience in handling Development related tasks
Head of CDD & KYC, North America + LATAM Applicants are expected to have a solid experience in handling Merchant Operations related tasks
Staff Engineer - Lending Applicants are expected to have a solid experience in handling Development related tasks
Fraud Team Lead, FinCrime Applicants are expected to have a solid experience in handling Merchant Operations related tasks
Technical Support Engineer Integrations Applicants are expected to have a solid experience in handling Support related tasks
Country Enablement Partner Manager DACH Applicants are expected to have a solid experience in handling Partnerships related tasks
Head of Developer Relations Applicants are expected to have a solid experience in handling Development related tasks
Head of Account Management, China Applicants are expected to have a solid experience in handling Account Management related tasks
Platform Security Engineer Applicants are expected to have a solid experience in handling Security related tasks
Engineering Manager - Protect Applicants are expected to have a solid experience in handling Development related tasks
Product Manager - Card Payments Applicants are expected to have a solid experience in handling Product Management related tasks
Technical Support Engineer Applicants are expected to have a solid experience in handling Support related tasks
Senior Product Manager- Uplift Applicants are expected to have a solid experience in handling Product Management related tasks
FEC Counsel Applicants are expected to have a solid experience in handling Regulatory related tasks
Group Product Manager, Balance foundation Applicants are expected to have a solid experience in handling Product Management related tasks
Enterprise Account Executive Applicants are expected to have a solid experience in handling Sales related tasks
Staff Software Engineer - Money Movement Applicants are expected to have a solid experience in handling Development related tasks
Team Lead, Credit Risk (MPL) Applicants are expected to have a solid experience in handling Merchant Operations related tasks
KYC Operations Team Lead Applicants are expected to have a solid experience in handling Merchant Operations related tasks
Group Product Manager, Customer Interfaces Applicants are expected to have a solid experience in handling Product Management related tasks
Senior Learning Experience Designer Applicants are expected to have a solid experience in handling Product Management related tasks
Group Product Manager, Adyen Uplift Applicants are expected to have a solid experience in handling Product Management related tasks
Team Lead - Performance Optimization Applicants are expected to have a solid experience in handling Professional Services related tasks