Sales Coordinator Account Management (m/w/d) job opportunity at Lightspeed Commerce Inc..

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Lightspeed Commerce Inc. Sales Coordinator Account Management (m/w/d)
Experience: General
Pattern: full-time
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Account Management

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loacation Berlin, Berlin,, Germany
loacation Berlin, Berlin..........Germany

Die operative Power hinter unserem Account Management Team. Du denkst in Prozessen, schaffst gerne Klarheit, fühlst Ownership und willst echten Impact in einem wachsenden SaaS-Business? Dann lies weiter. Lightspeed ist eine globale SaaS-Plattform für Hospitality- und Retail-Brands mit großen Zielen. Wir helfen unseren Kunden, smarter zu arbeiten, schneller zu wachsen und ihre Gäste zu begeistern.  Als Sales Coordinator bist du die zentrale Verbindung zwischen unserem Account Management Team, dem Kunden und dem Rest des Unternehmens. Du bist das operative Ass hinter den wichtigsten Kundenprozessen, damit das Team sich voll auf langfristige Kundenbindung, Expansion und Impact konzentrieren kann. Du bist aber kein klassischer Admin, sondern denkst in Abläufen, kreierst Strukturen und Prozesse, erkennst Engpässe und findest Lösungen wo andere Chaos sehen. Klingt nach Dir? Dann komm zu uns.   Deine Mission: Du bist das operative Rückgrat unseres Account-Management-Teams: Du managst und optimierst Prozesse, hältst Aufgaben im Fluss und sorgst für effiziente Abläufe. Du koordinierst, was bewegt: Vertragsänderungen, Produkt-Updates, SLA-Management – du stellst sicher, dass alles läuft, sauber dokumentiert ist und keine Info verloren geht. Du schaffst Klarheit zwischen Teams: Als zentrale Schnittstelle zwischen Account Management, Sales, Support & Finance bringst du Transparenz und Geschwindigkeit in jede Kommunikation. Du löst, bevor etwas eskaliert: Du erkennst operative Engpässe früh, denkst lösungsorientiert und gehst Themen proaktiv an. Du bringst Ordnung ins Wachstum: Skalierende SaaS-Unternehmen brauchen Strukturen – du hilfst uns, diese für die DACH Region mitzugestalten. Das bringst du mit: Erfahrung in einer koordinierenden, operativen oder prozessorientierten Rolle Verständnis für B2B SaaS-Logiken (z. B. Renewals, Product Adoption, Account Workflows) & Erfahrung mit Salesforce ist ein starkes Plus Du arbeitest präzise, priorisierst souverän und behältst auch bei vielen offenen Tasks den Überblick Du kommunizierst klar – mit Kundinnen wie mit Kolleginnen, auf Deutsch und Englisch Du brennst für gute Abläufe und hast Lust, nicht nur zu reagieren, sondern zu gestalten Teamplayer-Mentalität mit Hands-on-Attitüde – du wartest nicht, du machst Was dich bei Lightspeed erwartet: Ein SaaS-Umfeld mit echter Dynamik – keine leeren Buzzwords, sondern skalierendes Business mit realem Wachstum Aktienprogramm & Benefits: Du wirst Teilhaberin, nicht nur Mitarbeiterin 400 € Health & Wellness Budget: Für alles, was dir Energie gibt LinkedIn Learning & Karrierepfade: Du willst wachsen – wir geben dir die Tools Mental Health Support: Zugang zu Wellbeing-Angeboten Teamkultur, die zählt: Wir feiern Erfolge gemeinsam Bereit, dein Operations-Know-how dort einzubringen, wo es einen echten Unterschied macht?Dann lass uns sprechen. Wir freuen uns auf dich.To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here?Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.     Lightspeed handles your information in accordance with our Applicant Privacy Statement.  

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