Senior Instructional Designer, AI/HeathTech (Remote) position at Komodo Health, Inc..| United States Of America

Komodo Health, Inc. Senior Instructional Designer, AI/HeathTech (Remote)

Experience: 6-years

Pattern: full-time

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General

United States Of America

We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way. The Customer Enablement team is dedicated to empowering Komodo Health’s customers to unlock the full potential of our data and analytics products. We design and deliver world-class learning experiences that accelerate product adoption and help our customers achieve their business objectives. The Komodo Academy is our on-demand customer learning platform. As a Senior Instructional Designer for the Komodo Academy, you will be focused on creating high-quality, scalable eLearning content for our existing data software products, as well as for Marmot™, Komodo’s core Generative AI platform - the foundation for our next generation of customer products. You will be at the intersection of technology, healthcare data, and adult learning, creating content that not only educates but also empowers users to answer their most challenging business questions. The content you create will have a direct impact on customer success and retention. Looking back on your first 12 months at Komodo Health, you will have… Established deep proficiency across Komodo's full solutions suite, from our AI healthcare analyst copilot (Marmot™) to our no-code, low-code, and high-code platforms. Designed and launched a comprehensive onboarding learning path for Komodo’s Marmot™ and MapLab™ suite of products, complete with interactive courses, quick reference videos, use case guides, and FAQs. Developed a formal certification program for our channel partners, featuring rigorous, performance-based assessments that validate their ability to effectively position and pitch Komodo Health's value proposition. Cultivated a strong network of collaborative relationships with key Subject Matter Experts (SMEs) across Product, Customer Enablement, Marketing, and Legal/Compliance, establishing yourself as the go-to partner for creating accurate and engaging content. Implemented and owned a continuous feedback loop, creating a scalable process to analyze learner feedback and content performance data to iteratively improve the customer learning experience. You will accomplish these outcomes through the following responsibilities... Curriculum & Learning Path Design: Design, develop, and maintain comprehensive, end-to-end learning paths for Komodo's products tailored to specific customer personas (e.g., non-technical commercial users, data scientists, HEOR researchers). SME Collaboration & Content Validation: Collaborating closely with Subject Matter Experts (SMEs) to translate complex data concepts and new feature releases into clear, accurate, and accessible learning materials. Own and manage the content development and review process, ensuring clear communication with all stakeholders and timely delivery. Instructional Strategy & Innovation: Scope learning needs and translate technical product specifications into clear training content. Apply modern adult learning principles (andragogy), microlearning, and performance-based learning strategies to all content, ensuring a focus on practical application and what users do with the software. E-Learning Content Creation: Author, script, and produce a wide range of engaging, multimedia training content, including interactive e-learning modules, concise "how-to" videos, simulations, and user-friendly quick reference guides. Assessment & Knowledge Checks: Develop effective knowledge checks, quizzes, and scenario-based challenges to assess learner comprehension and skill acquisition. Feedback & Content Iteration: Manage the lifecycle of training content by regularly gathering and analyzing feedback from customers and internal stakeholders (like Customer Enablement Managers and Account Managers) to make continuous improvements. Enablement Operations & Special Projects: Execute strategic, short-term enablement projects as directed by the Komodo Academy Manager between major curriculum deliverables. Provide key administrative backup support as needed, including managing the learner support ticket queue and generating learner engagement reports. What you bring to Komodo Health (required): 6+ years demonstrated expertise in end-to-end instructional design, including needs analysis, curriculum development, content authoring, and continuous improvement, with a strong portfolio of e-learning and video projects created with Articulate, Rise, Storyline and Camtasia. 2+ years experience designing learning content in the SaaS, data analytics, healthcare technology, or life sciences (Pharma/Biotech) industries. Deep understanding of adult learning theory (andragogy) and modern instructional models (e.g., ADDIE, SAM), with a focus on performance-based and scenario-based learning. You operate with a user-centered mindset and have the ability to design learning from the customer's perspective, anticipating their challenges and questions. Proven ability to learn highly complex, technical software and data concepts and translate them into simple, clear, and engaging content for both technical and non-technical audiences. Exceptional writing, editing, and scripting skills, with an obsessive eye for detail, clarity, and tone. Strong project management and organizational skills, with the ability to manage multiple complex projects simultaneously and collaborate effectively with cross-functional SMEs. Proven experience using generative AI tools (e.g., Google Gemini, Claude, ChatGPT, etc.) to accelerate operational processes and enhance your instructional design. This includes strong experience in AI agent/persona development and advanced prompt engineering. Must demonstrate a strategic desire to lean heavily into AI utilization. Bachelor’s degree in a relevant field such as Education, Communication, Graphic Design, or Psychology. Additional skills and experience we’ll prioritize… Experience developing certification program for channel partners/resellers Experience creating original graphic design elements Experience coding (ex. SQL, Python or R) #LI-RemoteThe pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands. The starting annual base pay for this role is listed below. This position is also eligible for commissions in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy. San Francisco Bay Area and New York City: $102,000 - $139,000 USDAll Other US Locations: $89,000 - $121,000 USDKomodo's AI Standard At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success. Join us in shaping the future of healthcare intelligence.Where You’ll Work Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. What We Offer Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors. Equal Opportunity Statement Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors. This notice explains how we collect, use, and retain applicant data.

Senior Instructional Designer, AI/HeathTech (Remote) job opportunity at Komodo Health, Inc..

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