Studio Manager job opportunity at Lucid Motors, Inc..



bot
Lucid Motors, Inc. Studio Manager
Experience: 8-years
Pattern: full-time
apply Apply Now
Salary:
Status:

Field Sales and Delivery

Copy Link Report
degreeAssociate
loacation Houston, TX, United States Of America
loacation Houston, TX....United States Of America

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.As a Studio Manager within a Lucid studio, your primary responsibility will be to directly manage, coach, develop and support a team with the successful articulation and delivery of the Lucid brand and ownership experience.  This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their targets. They will be naturally organized with strong leadership skills and a focus on efficient and effective operations management. Studio Managers must be agile and driven with an inclination for coordinating and developing all team members to consistently deliver exceptional customer experiences through education and enjoyable interactions. This role will be pivotal in providing organization, support and counsel to all members of the Studio team to ensure a seamless experience for all guests and members of the Lucid community. BUSINESS HEALTH Coach and motivate the team to meet test drives, delivery, and productivity goals Demonstrate leadership by role-playing and having an active presence in customer-facing locations Train and develop team on Lucid products and delivery processes Analyze data to determine optimal business strategies Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape Drive for excellence in all areas of business focused on reaching expectations for the respective location  CUSTOMER EXPERIENCE Leads, values, and inspires their team to prioritize customer service and deliver the Lucid experience to all customers. Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads Also acts as a Senior Studio Associate, handling high-potential customers Clientele management for VIP customers Your hands-on leadership will assist in coaching and training your team to deliver an exceptional experience that touches both the heart and mind of the customer.  EMPLOYEE ENGAGEMENT Provide targeted coaching, skill development for Studio Associates to excel in performance metrics with weekly one-on one meetings Recruitment, training and development of a high performing and customer focused team, ensuring all positions are filled in a timely manner Provide leadership, direction and coach all members of the team to ensure a seamless experience for customers and all members of the Lucid community. Develop inclusive, diverse, and high performing teams through defining efficient processes and developing the team through teaching moments. Sets goals, timelines, and target lists for Studio Associates and tracks results to ensure timely execution on lead generation and/or market Initiatives. Demonstrates a confidence in operations and planning all aspects of the business including developing monthly attainment plans and communication of results to team. Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training. STUDIO OPERATIONS  Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery.  Supervise merchandising product inventory and display Manage and coordinate studio team scheduling. Partner with Retail Operations and coordinate with vendors and service providers as needed Ensure facility maintenance and showroom presentation adhere to the brand standards Thrives in a fast-paced environment where innovation is inevitable, and change is expected. Assist with daily operations as needed Qualifications 4-8 years of related professional experience. A Bachelor’s degree or equivalent in business, marketing or related discipline. Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape Excellent communication, leadership and organizational skills. Penchant for nurturing and leading exceptional customer-oriented teams. Willingness to be hands-on with all Studio operations. Understanding of the importance of data. Sales driven and team oriented. Familiarity with CRM tools preferred. Ability to work evenings and weekends in a retail environment Ability to obtain appropriate state DMV licensing, where applicable Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.  At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Other Ai Matches

Deputy Manager - Inbound Transportation Applicants are expected to have a solid experience in handling Logistics related tasks
Sr. Instrumentation Technician, Vehicle Test Applicants are expected to have a solid experience in handling Advanced Engineering related tasks
Staff, Supplier Industrialization Engineer Applicants are expected to have a solid experience in handling Supplier Quality related tasks
Market Leader (Multi-Site) Applicants are expected to have a solid experience in handling Field Sales and Delivery related tasks
Sr. Manufacturing Engineer, Battery Pack Applicants are expected to have a solid experience in handling ADV MFG Engineering related tasks
Sr. Stamping Equipment Engineer Applicants are expected to have a solid experience in handling Mfg Engineering related tasks
Service Technician, Coolidge Applicants are expected to have a solid experience in handling Field Service related tasks
Sr. Adhesives Engineer, HV Battery Applicants are expected to have a solid experience in handling Powertrain Engineering, Powertrain related tasks
Product Manager – Digital Experiences Applicants are expected to have a solid experience in handling Infotainment related tasks
ADAS Data Engineer Applicants are expected to have a solid experience in handling ADAS - HDW & SW Eng, ADAS & Autonomous Vehicles related tasks
ADAS / Autonomous Driving Sensor Calibration & Localization Engineer Applicants are expected to have a solid experience in handling ADAS - HDW & SW Eng, ADAS & Autonomous Vehicles related tasks
ERP Financials & Controlling Team Lead Applicants are expected to have a solid experience in handling IT related tasks
Staff Electrical Engineer, Power Electronics - BMS Applicants are expected to have a solid experience in handling Powertrain Engineering, Powertrain related tasks
Customer Resolutions Manager Applicants are expected to have a solid experience in handling Service Operations related tasks
Lead Senior Financial Analyst (Corporate) Applicants are expected to have a solid experience in handling FPA - Corp Finance related tasks
Sr. Autosar Embedded Software Engineer Applicants are expected to have a solid experience in handling SW Engineering - Platform related tasks
Manager - Packaging Engineering Applicants are expected to have a solid experience in handling Logistics related tasks
Service Assistant, Scottsdale Applicants are expected to have a solid experience in handling Operations, Service related tasks
Calibration Technician Applicants are expected to have a solid experience in handling Manufacturing AZ related tasks
Sr. Automation Technician, Tandem Press Applicants are expected to have a solid experience in handling Stamping Operation related tasks
Servicemonteur, Hilversum Applicants are expected to have a solid experience in handling Field Service related tasks
Marketing Data & Analytics Intern Applicants are expected to have a solid experience in handling Marketing related tasks
Sr. Maintenance Mechanical Engineer Applicants are expected to have a solid experience in handling Paint related tasks