Senior Operations Analyst job opportunity at Tide Platform Limited.

Home Jobs In Serbia Tag: One Platform Senior Operations Analyst position at Tide Platform Limited


bot
Tide Platform Limited Senior Operations Analyst
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

One Platform

Copy Link Report
degreeOND
Serbia

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM The Product Operations team is managing daily payment processes, and working in collaboration with Product Management to deliver new features. The Product Operations team overseas and is responsible for the “live” production of each product ensuring its smooth operation. Positioned at the intersection of Product and Engineering, we enhance the development value stream and ensure swift delivery of new products and features. Our responsibilities include risk management, vendor and partner management, operational setup, business readiness, and post-launch performance monitoring. We aim to scale development capabilities, continually improve the payment experience for our members, and drive revenue growth. ABOUT THE ROLE We’re seeking a data-driven Senior Operations Analyst. This role involves collaborating with various teams, including member support, financial crime, finance, tech, product, suppliers, and Tide Members. You’ll join a motivated and collaborative team dedicated to helping people achieve their business ambitions while living our values: putting members first, working as one team, and being data-driven. Playing a key role shaping Payments Operations in Europe. This role will heavily focus on our France market. Supporting Product Managers to manage cross functional technical projects. Providing support to the rest of Operations worldwide. Guiding the operations community towards constant improvement. WHAT WE ARE LOOKING FOR You have at least two years of work experience in finance, consulting, technology or operations. You are fluent in both English. Other European languages are highly valuable You are organised - can deliver complex projects spanning multiple work streams and functional areas. You are responsible - we need to be able to trust you to own projects with minimal oversight, but to bring in help when needed. You are proactive - you’ll need to enjoy the challenge of continuously improving processes and always be on the hunt for the next problem that needs to be fixed! You have to have a strong attention to detail - you need a sixth sense for when things don’t look right and the conviction to investigate whether it’s a larger problem! You have excellent written and verbal communication skills in English - you’ll be explaining the root causes of problems to management and working with providers to get to the bottom of problems. You are resilient - you’re willing to spend the time it takes to discover where a problem lies and not stop until it’s solved. You are customer-focused and a team player. WHAT YOU’LL GET IN RETURN 25 days of paid leave per year Additional 3 days of paid leave for volunteering or L&D We invest in your development with a professional L&D budget per year  Share options Statutory Health Insurance Statutory Pension contribution Extended Parental Leave Mental health support A one-off home office budget Work and travel globally - up to 90 days per country outside of your home country Team socials  Sabbatical Leave  Option to take your your work device as your own (eligibility applies) TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.coYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Other Ai Matches

AML Analyst with German Applicants are expected to have a solid experience in handling UK/ Europe Region related tasks
Analyst, Product - 5 Applicants are expected to have a solid experience in handling One Platform related tasks
Sales Executive (Fintech / SME Growth) Applicants are expected to have a solid experience in handling UK/ Europe Region related tasks
Head of Identity (Security Engineering) Applicants are expected to have a solid experience in handling One Platform related tasks
Staff Backend Engineer - Developer Productivity Applicants are expected to have a solid experience in handling One Platform related tasks
Lead Engineer, Python (MLOps) Applicants are expected to have a solid experience in handling One Platform related tasks
Senior Partnerships Manager - Insurance Applicants are expected to have a solid experience in handling India Region related tasks
Security Operations Incident Responder Applicants are expected to have a solid experience in handling One Platform related tasks
Sales Executive Applicants are expected to have a solid experience in handling One Platform - PCS Sales related tasks
Lead Data Engineer(Snowflake/DBT) Applicants are expected to have a solid experience in handling One Platform related tasks
Information Security Risk Manager Applicants are expected to have a solid experience in handling Enablement related tasks
Staff Backend Engineer, Python Applicants are expected to have a solid experience in handling One Platform related tasks
B2B Field Sales Executive - Tide Card Reader Solutions (12 month contractual role) Applicants are expected to have a solid experience in handling UK/ Europe Region related tasks
Staff Backend Engineer - Developer Productivity Applicants are expected to have a solid experience in handling One Platform related tasks
Lead Data Engineer(Snowflake/DBT) Applicants are expected to have a solid experience in handling One Platform related tasks
Senior UI Designer Applicants are expected to have a solid experience in handling One Platform related tasks
Senior Engineer, Backend Applicants are expected to have a solid experience in handling One Platform related tasks
Staff Backend Engineer, Python Applicants are expected to have a solid experience in handling One Platform related tasks
Lead Product Designer Applicants are expected to have a solid experience in handling One Platform related tasks
Senior Country Commercial Manager Applicants are expected to have a solid experience in handling UK/ Europe Region related tasks
Engineering Manager Applicants are expected to have a solid experience in handling One Platform related tasks
Lead, Regulatory Risk & Compliance (EU Regulatory Compliance Officer) Applicants are expected to have a solid experience in handling Enablement related tasks
KYC Analyst (late shifts) Applicants are expected to have a solid experience in handling UK/ Europe Region related tasks