Customer Enablement Specialist job opportunity at Workshop.

Home Jobs In United States Of America Tag: Customer Success Customer Enablement Specialist position at Workshop


bot
Workshop Customer Enablement Specialist
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Customer Success

Copy Link Report
degreeOND
loacation Omaha, Nebraska,, United States Of America
loacation Omaha, Nebrask..........United States Of America

Workshop is looking for a Customer Success (CS) Enablement Specialist to support the effectiveness and efficiency of our Customer Success teams. You’ll partner with customer-facing teams to develop and execute programs that create value for our customers and the teams that support them.  As CS Enablement Specialist, you’ll be responsible for creating foundational programs to educate customers and support their usage and adoption of the Workshop platform. This will combine skills in content creation, data analytics, project prioritization and management. A background in working in a customer-facing role like account management or customer success is also valuable.  As a CS Enablement Specialist, you will: Build communications strategies to support user adoption of new and existing features Inspire new ways to use Workshop through user guides and best practices, and create customer-centric materials in a variety of mediums Surface customer usage insights and trends to support proactive Customer Success engagement Build and manage enablement channels, including help docs, video content, and live training sessions Improve reporting and visibility into customer usage, engagement, and adoption To be successful in this position you will need:  Experience building one-to-many customer enablement or education programs Strong content creation skills across written, video, and live formats Comfort building processes and programs from scratch with a high level of ownership The ability to prioritize work based on customer impact and expected ROI Excellent communication skills with both internal teams and external customers Experience analyzing and summarizing customer or product usage data Bonus points if you have previous experience in a customer-facing role, like Account Management or Customer Success About Workshop Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create, send, and measure multi-channel, employee-centric campaigns.

Other Ai Matches

remote-jobserver Remote
Accounting Manager Applicants are expected to have a solid experience in handling General & Administrative related tasks
Business Development Representative Applicants are expected to have a solid experience in handling Sales related tasks
AI Operations Engineer Applicants are expected to have a solid experience in handling General & Administrative related tasks
remote-jobserver Remote
Fullstack Software Engineer Applicants are expected to have a solid experience in handling Product related tasks
remote-jobserver Remote
Account Executive (EU) Applicants are expected to have a solid experience in handling Sales related tasks
Customer Enablement Specialist Applicants are expected to have a solid experience in handling Customer Success related tasks
remote-jobserver Remote
Senior Backend Software Engineer Applicants are expected to have a solid experience in handling Product related tasks
Account Executive (Small Market) Applicants are expected to have a solid experience in handling Sales related tasks
Director of Marketing Applicants are expected to have a solid experience in handling Marketing related tasks
remote-jobserver Remote
Frontend Software Engineer Applicants are expected to have a solid experience in handling Product related tasks
Sales Engineer Applicants are expected to have a solid experience in handling Sales related tasks