Business Analyst & Workflow Consultant, Legal Technology job opportunity at Harbor Global.

Home Jobs In United States Of America Tag: Harbor Labs Business Analyst & Workflow Consultant, Legal Technology position at Harbor Global


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Harbor Global Business Analyst & Workflow Consultant, Legal Technology
Experience: 3-years
Pattern: Remote
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Harbor Labs

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loacation Remote,, United States Of America
loacation Remote,....United States Of America

Harbor is seeking a Business Analyst & Workflow Consultant in legal technology.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most.  We’re a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.  As a Business Analyst, you’ll serve as a strategic bridge between the business and technology. You’ll work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code/low-code platforms. You’ll be involved in all aspects of client engagement—from discovery and ideation to implementation and delivery.  You’ll also have the opportunity to:  Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders  Play a key role in process redesign, system testing, and client success  Help shape the future of a rapidly growing tech-driven consulting firm  This is a full-time position that can be worked remotely from anywhere in the United States. Responsibilities: Conduct interviews, research, and process observations to identify automation opportunities  Create process maps, requirements documents, and solution designs that reflect optimized workflows  Troubleshooting conditional logic and data validation to ensure reliable workflow performance  Multitask and prioritize effectively in a consulting environment, managing multiple client relationships and concurrent projects  Develop, test, and deploy automated workflows using no-code/low-code platforms with a focus on efficiency, error handling, and integration logic  Serve as the voice of the user—ensuring intuitive, efficient, and delightful end-user experiences  Lead workshops, demos and live solutioning sessions, bridging communication between technical and non-technical stakeholders  Maintain project ownership: monitor timelines, scope, and budget to ensure successful outcomes  Deliver client-facing reports, proposals, and supporting documentation  Build expertise in legal technology tools, workflow design principles, and system integrations  Collaborate with cross-functional teams including engineers, legal professionals, and developers  Stay ahead of legal tech trends and identify areas for innovation and growth  What We’re Looking For:  Strong analytical and problem-solving skills—especially around processes and systems  Ability to communicate complex ideas clearly (verbally and in writing)  Experience creating process documentation and workflow diagrams  Comfortable translating business requirements into technical specs or configurations  Proficiency with productivity tools (Excel, PowerPoint, Word, Visio or Lucidchart)  Technical aptitude and a willingness to learn no-code/low-code platforms  Passion for legal technology, operations, or enterprise workflow automation  Experience working with legal departments or related functions is a plus  Entrepreneurial mindset—confident, adaptable, and proactive  Willingness to work in a fast-paced, collaborative, and remote-first environment  Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, or Tonkean  Qualifications: 4-year undergraduate degree in business, finance, legal studies, MIS, computer science, or similar field  3+ years of experience in consulting, legal operations, or process automation  Demonstrated leadership in academic, professional, or extracurricular settings  Relevant internships or early-stage startup experience preferred  What We Offer:  A front-row seat in transforming legal service delivery at scale  A collaborative and values-driven team where your voice matters  Competitive compensation, profit-sharing, and strong benefits  Unlimited PTO and a fully remote, flexible work culture  Growth opportunities across practice areas and clients  The chance to be part of something big—and help build it from the inside out  About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 

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