Support Engineer (JetBrains Console) job opportunity at JetBrains.

Home Jobs In Serbia Tag: JetBrains Cloud Platform Support Engineer (JetBrains Console) position at JetBrains


bot
JetBrains Support Engineer (JetBrains Console)
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

JetBrains Cloud Platform

Copy Link Report
degreeGeneral
loacation Belgrade, ; Berlin, Germany; Limassol, Cyprus; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia, Serbia
loacation Belgrade, ; Be..........Serbia

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. JetBrains Console is a cloud-based service that helps organizations manage JetBrains products and services with a focus on adopting AI-powered development tools. It provides centralized management, usage-based billing, and visibility into AI consumption patterns. As adoption grows, we are looking for the first support engineers on the team to provide better service to our new customers.  As part of our team, you will:  Provide technical support via a help-desk system, community forums, and an issue tracker. Maintain a support knowledge base to ease future troubleshooting. Be a bridge between customers and team members, exploring the peculiarities of their IT landscape and identity management practices in order to provide valuable input and help the team steer product direction. Help internal JetBrains teams integrate the identity management into their products and services. We’ll be happy to bring you on board if you have:  At least 2 years (preferred) of experience in customer support.  Excellent spoken and written English skills (B2 or higher). Technical troubleshooting abilities. The ability to self-manage. Good communication skills. Experience with the basics of Linux administration: Bash, grep, SSH, curl, and other common utilities. At least basic knowledge of Docker and K8S. Experience with the basics of networks and protocols: DNS, HTTP. You’ll get bonus points for: Knowledge of OAuth, SAML, LDAP, and Active Directory. Hands-on experience with Okta, Entra ID, Keycloak, or Ping Identity.  #LI-DNIWe process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Other Ai Matches

remote-jobserver Remote
Infrastructure Security Engineer Applicants are expected to have a solid experience in handling Infrastructure Security related tasks
Data Analyst (Data Analytics Team) Applicants are expected to have a solid experience in handling Data Analytics related tasks
remote-jobserver Remote
(Senior) Backend Developer (Java/Kotlin) - Business Application Development Applicants are expected to have a solid experience in handling Business Applications Product Engineering related tasks
Support Engineer (JetBrains Academy) Applicants are expected to have a solid experience in handling JetBrains Academy related tasks
remote-jobserver Remote
Senior Creator (Creative Lab) Applicants are expected to have a solid experience in handling Creative Lab related tasks
SDET Engineer in Kotlin Performance QA team Applicants are expected to have a solid experience in handling Kotlin Performance QA related tasks
Head of Product, Partner, and Customer PR and Communications Applicants are expected to have a solid experience in handling Public Relations (PR) and Communications related tasks
Campus Ambassador (China) Applicants are expected to have a solid experience in handling University Relations related tasks
remote-jobserver Remote
Engineering Squad Lead (JetBrains Research) Applicants are expected to have a solid experience in handling Software Engineering Research related tasks
remote-jobserver Remote
Senior ML Researcher (Code Editing) Applicants are expected to have a solid experience in handling Code Editing Research related tasks
remote-jobserver Remote
Staff Software Developer (Kotlin Libraries) Applicants are expected to have a solid experience in handling Kotlin Libraries related tasks
remote-jobserver Remote
Technical Content Creator (.NET and Game Dev Tools) Applicants are expected to have a solid experience in handling .NET Marketing related tasks
remote-jobserver Remote
Development Team Lead (AI Integrations/ .NET) Applicants are expected to have a solid experience in handling .NET and GameDev related tasks
QA Engineer (Version Control Experience) Applicants are expected to have a solid experience in handling Version Control Experience QA related tasks
remote-jobserver Remote
Senior Product Manager (ReSharper) Applicants are expected to have a solid experience in handling .NET and GameDev related tasks
remote-jobserver Remote
Senior Software Developer (Rider) Applicants are expected to have a solid experience in handling Rider related tasks
remote-jobserver Remote
Senior Software Developer - Kotlin Native Applicants are expected to have a solid experience in handling Kotlin Native related tasks
HR Generalist Applicants are expected to have a solid experience in handling Human Resources Czech Republic related tasks
remote-jobserver Remote
Senior Technical Product Manager (Kotlin Ecosystem - AI Value Stream) Applicants are expected to have a solid experience in handling Kotlin Ecosystem related tasks
Development Team Lead (AI Integrations/ .NET) Applicants are expected to have a solid experience in handling .NET and GameDev related tasks
Executive Assistant Applicants are expected to have a solid experience in handling JetBrains Cloud Platform related tasks
Senior Construction Project Manager (Global Workplace) Applicants are expected to have a solid experience in handling Project Execution & Delivery related tasks
Senior Product Manager – DPAI Arena Applicants are expected to have a solid experience in handling IDE related tasks