Manager Airport Experience & Reliability job opportunity at Breeze Airways.

Home Jobs In United States Of America Tag: Airport Operations Manager Airport Experience & Reliability position at Breeze Airways


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Breeze Airways Manager Airport Experience & Reliability
Experience: 5-years
Pattern: full-time
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Airport Operations

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loacation Cottonwood Heights, Utah,, United States Of America
loacation Cottonwood Hei..........United States Of America

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”Breeze is hiring- join us! The Manager Airport Experience and Reliability oversees a Team of Airport Duty Supervisors, ensuring a Seriously Nice experience for Airports throughout our network while maintaining operational reliability and compliance.  This role leads the Supervisors on Duty and acts as the primary day-of representative for Airport Standards & Learning and Airport Operations leadership within the OCC to Dispatch, Flight Operations, and Inflight. Reporting to the Director, Airport Operations Standards in Learning, this role ensures the supports of the entire Airport experience — from day-of operation support, investigation assistance, monitoring and improving resources for Airports and coordinates with the entire Guest Service Training Department on projects to drive continuous improvements to the Guest Experience and drive operational excellence.  This role reflects Breeze’s commitment to Safety, Kindness, Integrity, Ingenuity, and Excellence. Here's what you'll do Lead, coach, and mentor Airport Supervisors on Duty, fostering a culture of accountability, collaboration, and operational excellence. Oversee scheduling, workload distribution, and performance evaluations for the team. Lead and oversee the Airport Duty Supervisor team in the OCC to ensure consistent, high-quality support for Airport Operations Team Serve as the Airports operational point of contact for day-of performance, reliability tracking, and support Irregular Operations recovery, as needed Ensure compliance with FAA, TSA, DOT, and company standards across all airport operations. Monitor and analyze reliability data to identify trends and recommend proactive strategies Support investigations, fact-findings, and corrective actions in collaboration with Airport Operations Team Develop and maintain Airport Operations Playbook, aliging with Airport Operations & Airport Operations Standards & Learning Teams to provide standardizing processes, communications, and decision-making across all shifts Partner with Airport Operations Standards & Learning Leadership to drive creation of tools and resources for Airports Team Members Track and report performance metrics to leadership; recommend changes to enhance operational efficiency and Team Member experience Other duties as assigned Here's what you'll need to be successful Minimum Qualifications Bachelor’s degree or equal equivalent experience 5+ years of relevant Airport Operations management experience 5+ years of experience in people leadership leading a diverse workforce Strong knowledge of FAA, DOT, TSA Regulations & Airport procedures Strong analytical, organizational, and problem-solving skills High performance orientation; able to prioritize and make sound decisions under pressure Excellent communication and interpersonal skills, with the ability to influence and partner across multiple functions Willingness to travel and work varied hours to support operational needs Must pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and a Breeze background check Preferred Qualifications 7+ years in Airport Operations leadership or operational reliability management Proven record of improving operational performance or reliability metrics Experience in developing playbooks, SOPs, or process documentation Skills/Talents Models Breeze’s values: Safety, Kindness, Integrity, Ingenuity, and Excellence Advanced computer proficiency (MS Office, Workday, SharePoint, and reporting tools) Demonstrated ability to lead through change and influence cross-functional outcomes Skilled in conflict resolution, coaching, and performance management Exceptional attention to detail and follow-through Able to maintain confidentiality and exercise sound judgment Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com  then click “Careers” at the bottom of the page.

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