Account Executive (Existing Business), Commercial job opportunity at Intercom, Inc..

Home Jobs In United States Of America Tag: Sales Account Executive (Existing Business), Commercial position at Intercom, Inc.


bot
Intercom, Inc. Account Executive (Existing Business), Commercial
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Sales

Copy Link Report
degreeGeneral
loacation San Francisco, California, United States Of America
loacation San Francisco,..........United States Of America

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.What's the opportunity?  As a Small Business Relationship Manager, you will be a key member of the team leading the growth of our existing business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Relationship Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing?  Build relationships with Intercom’s small business customers ensuring revenue growth and customer retention Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation Track and report all key metrics related to customer growth, retention and Intercom product usage growth Engage in team development and mentoring What skills do I need?  2+ years managing a large book of business; 120 accounts (retention, renewals, & account growth)  1+ years selling SaaS products Experience managing procurement processes  Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communicator  Comfortable and energized operating and problem-solving in a fast-moving organization.  Exhibits a growth mindset, intellectual curiosity, and ambition Ability to build and maintain deep client relationships across levels in complex organizations Demonstrable history of leadership, with both immediate and cross-functional teammate Benefits  We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!  Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The OTE range for candidates within the San Francisco Bay Area is $147,670 - $176,303. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).      Policies  Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.   Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Other Ai Matches

Executive Assistant - 12 Month FTC Applicants are expected to have a solid experience in handling G&A related tasks
Senior Full Stack Engineer - Team Web Applicants are expected to have a solid experience in handling Engineering related tasks
Solutions Engineer Applicants are expected to have a solid experience in handling Customer Success & Solutions related tasks
Solutions Operations Manager - Scaled Customer Experience Applicants are expected to have a solid experience in handling Revenue Operations related tasks
Senior Data Scientist - AI Tooling Applicants are expected to have a solid experience in handling Research, Analytics & Data Science related tasks
Group Web Product Manager Applicants are expected to have a solid experience in handling Product related tasks
Account Manager, Commercial (German Speaking) Applicants are expected to have a solid experience in handling Sales related tasks
Sales Manager, New Business Applicants are expected to have a solid experience in handling Sales related tasks
Staff Product Engineer, AI Applicants are expected to have a solid experience in handling AI Group related tasks
Staff Product Engineer Applicants are expected to have a solid experience in handling Engineering related tasks
Senior Voice of Customer Researcher Applicants are expected to have a solid experience in handling Research, Analytics & Data Science related tasks
Senior Brand Marketing Manager, Media Applicants are expected to have a solid experience in handling Marketing related tasks
Senior Web Data Scientist Applicants are expected to have a solid experience in handling Research, Analytics & Data Science related tasks
Relationship Manager, Commercial Applicants are expected to have a solid experience in handling Sales related tasks
Senior Salesforce Engineer Applicants are expected to have a solid experience in handling Sales Business Systems related tasks
Solutions Operations Manager - ProServ/Solutions Engineering Applicants are expected to have a solid experience in handling Revenue Operations related tasks
Senior AI Product Manager Applicants are expected to have a solid experience in handling Product related tasks
Technical Recruiter (FTC) Applicants are expected to have a solid experience in handling Recruiting related tasks
Senior Machine Learning Scientist Applicants are expected to have a solid experience in handling AI Group related tasks
Senior GTM Data Analyst - Enterprise and Outbound Sales Applicants are expected to have a solid experience in handling Revenue Operations related tasks
Account Manager, Commercial (German Speaking) Applicants are expected to have a solid experience in handling Sales related tasks
Senior ML Science Manager Applicants are expected to have a solid experience in handling AI Group related tasks
Manager, Account Executives (MidMarket) Applicants are expected to have a solid experience in handling Sales related tasks