Product Design Lead, Enterprise job opportunity at Glean Technologies.

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Glean Technologies Product Design Lead, Enterprise
Experience: 12-years
Pattern: full-time
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Hiring inbound within San Francisco Bay Area

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.About the Role: Glean is seeking a highly experienced principal designer to own our Enterprise product suite — the administrative controls, security features, compliance tools, and deployment infrastructure that enable Fortune 500 companies to confidently adopt AI at scale. You'll design the systems that IT administrators, security teams, and compliance officers use to govern AI usage, manage permissions, monitor activity, and ensure data protection across thousands of employees. As Product Design Lead for Enterprise, you'll bring deep B2B SaaS expertise and a sophisticated understanding of enterprise requirements. This role requires someone who can design complex admin experiences that are both powerful and easy to use. You will: Lead enterprise admin & governance design for Glean's AI platform, partnering with product and engineering leads to deliver exceptional experiences for IT administrators managing deployments at scale Design sophisticated control systems including permission inheritance across 100+ data sources, RBAC, data loss prevention, and AI governance (usage policies, model controls, content moderation) Create intuitive interfaces for complex workflows: deployment configuration, SSO/authentication, API management, audit logs, compliance dashboards, usage analytics, and consumption-based billing Partner with Fortune 500 IT teams to understand security requirements, compliance needs (SOC 2, HIPAA, GDPR), and translate operational workflows into scalable design solutions Build executive-facing experiences including analytics dashboards that surface AI adoption patterns and ROI, plus compelling demos that resonate with CIOs, CISOs, and IT decision-makers Drive rapid enterprise adoption through scalable onboarding flows for organizations with tens of thousands of employees, reducing time-to-value and accelerating deployment Shape design strategy for diverse deployment configurations while maintaining consistency across deployments About you: Experience: 12+ years in product design, including 3+ years leading enterprise B2B SaaS design at director/principal level Enterprise expertise: Deep experience building admin consoles, permission systems, and governance tools for Fortune 500 companies — handling millions of users, complex org hierarchies, and sophisticated security requirements Technical fluency: Strong understanding of user authentication, permission models, auditing/compliance, data governance, and deployment models. Portfolio: Sophisticated B2B products with complex IA, workflows, and data visualization that balance powerful functionality with intuitive usability — proven ability to design for and demo to diverse personas (IT admins, security, compliance, executives) Leadership & impact: experience mentoring senior designers while remaining hands-on, with a track record of successful enterprise launches driving measurable adoption and business outcomes Location:  This role is hybrid (4 days a week in our Palo Alto or San Francisco office, with periodic travel expected between the two) Compensation & Benefits: The standard base salary range for this position is $235,000 - $280,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID

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