Field Service Engineer -校招，上海 job opportunity at PHILIPS.

Home Jobs In China Tag: Job Field Service Engineer -校招，上海 position at PHILIPS


bot
PHILIPS Field Service Engineer -校招，上海
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Shanghai, China
loacation Shanghai....China

Job Title Field Service Engineer -校招，上海 Job Description 现场服务工程师-医疗设备 工作地点：上海 Job Responsibilities: • Provides advanced technical support, including comprehensive troubleshooting and escalation support, ensuring accurate diagnostics and resolutions while strictly adhering to regulatory guidelines and safety protocols. • Conducts in-depth diagnostics and repairs on complex medical devices, ensuring minimal downtime and optimal performance to meet the critical needs of healthcare providers and patients. • Understands implications of work, makes recommendations for solutions, and utilizes experience and in-depth knowledge to complete a wide range of tasks in resourceful and effective ways. • Exercises within established procedures, utilizes specialized skills to perform in-depth analysis of assigned tasks, identifying key issues and patterns and resolves moderately complex problems to drive results. • Executes thorough pre-visit preparation, ensuring that all necessary parts, tools, and diagnostic information are available to achieve resolution in first visit and enhance customer satisfaction. • Handles customer escalations and complaints by following established processes, ensuring accurate information capture, timely resolution, and maintaining high levels of customer service. • Takes initiative with medium to high technical complexity support tasks, making informed decisions within defined frameworks to deliver effective solutions and improve device functionality. • Engages actively in continuous improvement initiatives, sharing complex solutions and technical knowledge to enhance service quality, efficiency, and team performance. • Provides technical mentorship and guidance to junior technicians, sharing expertise, best practices, and technical procedures to improve overall team capabilities and service outcomes. • Collaborates with cross-functional teams and the wider organization to identify opportunities for sales or value-added services, supporting business goals and enhancing customer relationships. 在这个岗位上，您将有机会 充分得到影像产品的系统学习和技术培训，为客户提供专业的售后服务工作，包括维修、保养及升级等服务；通过维护、提高客户满意度不断促进飞利浦售后业务甚至售前业务的发展。 您的职责是 为客户提供快速、专业的售后服务工作，包括安装、维护、维修及现场升级服务等。 执行及时有效的维修动作及良好的客户沟通工作，维护客户满意度。 保持跟销售部门、售后业务部门的紧密合作，促进影像售前售后业务的发展。 完成相关的KPI指标的考核。 负责福州周边地区飞利浦CT 等影像类产品的维修保养升级。 完成公司各项指标要求，准确提供工单和报告。 参加公司要求的培训并乐于接受新知识和技能。 维系客户关系，支持销售拓展商务机会 要求： 1.1  学历要求 2025–2026 届应届毕业生 电气工程、电子信息、生物医学工程、自动化、机械等 理工科相关专业 优先 1. 2. 技术能力要求 对**医疗影像设备（CT/影像类）**有兴趣或基础认知 具备电子、电路、机械或计算机相关基础 能够接受产品系统培训并快速掌握新技术 2. 3. 工作内容能力要求 能独立执行：安装 / 维护 / 故障排查 / 维修 / 升级 能够保证工单、报告的 准确性与及时性 3. 4. 客户服务能力 具备良好的沟通表达与客户服务意识 能处理客户现场的突发需求，维护良好关系 4. 5. 协同合作能力 能与销售、售后团队紧密配合 支持售前/售后的业务发展 5. 6. 个人特质 学习能力强、肯吃苦、抗压能力好 能接受区域出差（岗位地点：上海周边地区） 工作态度积极、责任心强 How we work together We believe that we are better together than apart. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business . • Discover our rich and exciting history . • Learn more about our purpose . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Other Ai Matches

Regulatory Affairs Specialist Applicants are expected to have a solid experience in handling Job related tasks
Clinical Application Specialist- IGT Applicants are expected to have a solid experience in handling Job related tasks
Contract Administrator - Sales Operations Applicants are expected to have a solid experience in handling Job related tasks
Sr. Regulatory Affairs Specialist Applicants are expected to have a solid experience in handling Job related tasks
Training and Onboarding Specialist Applicants are expected to have a solid experience in handling Job related tasks
Account Manager - Medical Imaging VIC West/Tasmania Applicants are expected to have a solid experience in handling Job related tasks
Electrical Designer Applicants are expected to have a solid experience in handling Job related tasks
Sales Account Manager｜在宅医療機器 スリープ&レスピラトリ ケア（千葉勤務） Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Enterprise Client Executive Applicants are expected to have a solid experience in handling Job related tasks
Tender Specialist & Office Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Production Planner Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Engineering Director Applicants are expected to have a solid experience in handling Job related tasks
Intern – MBA Marketing – San Diego, CA – Summer 2026 Applicants are expected to have a solid experience in handling CA – Summer 2026 related tasks
Talent Marketing Partner Greater China Applicants are expected to have a solid experience in handling Job related tasks
Junior Product Designer — Philips Avent (Part-time 0.8 FTE) Applicants are expected to have a solid experience in handling Job related tasks
Catalog SME Applicants are expected to have a solid experience in handling Job related tasks
Sales Support, Clinical Specialist – VeriSight 3D ICE (Intracardiac Echo) (Philadelphia Metro/Central PA) Applicants are expected to have a solid experience in handling Clinical Specialist – VeriSight 3D ICE (Intracardiac Echo) (Philadelphia Metro/Central PA) related tasks
Senior Systems Architect Applicants are expected to have a solid experience in handling Job related tasks
Sales, Territory Manager - Sleep and Respiratory Care (Northeast OH, Western PA, Upstate NY) Applicants are expected to have a solid experience in handling Territory Manager - Sleep and Respiratory Care (Northeast OH, Western PA, Upstate NY) related tasks
Customer Project Manager Iberia - Radiology Informatics Applicants are expected to have a solid experience in handling Job related tasks
HPM Associate Product Manager, third party products Applicants are expected to have a solid experience in handling third party products related tasks
Finance Business Partner, Male Grooming Applicants are expected to have a solid experience in handling Male Grooming related tasks
Customer Order Specialist Applicants are expected to have a solid experience in handling Job related tasks