CONSULTOR DE RELACIONAMENTO REMOTO II job opportunity at Edenred.

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Edenred CONSULTOR DE RELACIONAMENTO REMOTO II
Experience: General
Pattern: full-time
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loacation Brazil - Campo Bom, Brazil
loacation Brazil - Campo..........Brazil

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. MODELO DE TRABALHO: Híbrido (3x por semana presencial em Campo Bom - RS) Como Consultor de Relacionamento Remoto II, você será responsável pela rentabilização, retenção e satisfação dos clientes da carteira de manutenção através do contato com os gestores de frota à alta interlocução. Responsável também  por conduzir treinamentos com clientes da carteira, assim como reuniões estratégicas. Desempenhará um papel crítico na garantia do NPS e qualidade do atendimento ao cliente, assim como o acompanhamento de cliente em implantação. Sua atenção aos detalhes, habilidades comerciais e analíticas são essenciais para o sucesso da área e crescimento da carteira.    RESPOSABILIDADES : Realizar rotinas de reuniões com clientes da carteira; Retenção de clientes na carteira; Responsável pela expansão de novos negócios (serviços e produtos) na carteira; Potencializar a satisfação dos clientes com a Ticket Log; Gestão e organização de tarefas na rotina.   REQUISITOS :  Ensino Superior em Andamento em Gestão Comercial, Administração, Comunicação Social ou áreas afins; Experiência em atendimento e resolução de problemas junto a clientes; Experiência com as ferramentas do Pacote Office; Conhecimento técnico dos produtos comercializados (diferencial). Apply now and Vibe with Us!

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