COORD RELACIONAM REMOTO I job opportunity at Edenred.

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Edenred COORD RELACIONAM REMOTO I
Experience: General
Pattern: full-time
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degreeGeneral
loacation Brazil - São Paulo, Brazil
loacation Brazil - São P..........Brazil

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Responsabilidades Controlar KPIs  do setor. Responsável pela avaliação de propostas comerciais. Estabelecer e monitorar metas e indicadores de desempenho. Gerenciar recursos humanos, dimensionando equipe, definindo perfis profissionais, examinando currículos, entrevistando candidatos. Detectar necessidades de treinamento e capacitação profissional da equipe de relacionamento remoto. Gestão direta de gestores. Aplicar Feedbacks para supervisores e consultores periodicamente. Criação e acompanhamento de plano de ação. Analisar indicadores de gestão e garantir o atendimento dos SLA’s; Garantir cumprimento das rotinas e qualidade nas entregas da área de pós-vendas; Fomentar a venda de produtos e serviços na carteira de clientes; Atuar pro-ativamente com as áreas comerciais da empresa; Desenvolver e implementar novos projetos; Reportar para alta interlocução. Atuar com foco em automação e tecnologia para o atendimento da carteira. Requisitos Ensino Superior Completo Excel - Intermediário Bom conhecimento de análise de dados pra tomada de decisões Inglês - Básico LOCALIDADE - Campo Bom - RS Apply now and Vibe with Us!

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