Customer Success Technician job opportunity at Clayton Home Building Group.

Home Jobs In United States Of America Tag: Job Customer Success Technician position at Clayton Home Building Group


bot
Clayton Home Building Group Customer Success Technician
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Denver, CO, United States Of America
loacation Denver, CO....United States Of America

What will you do in this role? As a Customer Success Technician in our Denver Market. You will manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home.  You will: Assist the front-end Builder with daily supervision and execution of the construction schedules to deliver homes on schedule through adherence to even-flow production Conduct Demonstration and Verification walkthroughs with Customers before closing Deliver all homes with Zero Defects at the time of closing Coordinate and manage Trade Partners to deliver high-quality homes while meeting budgets Conduct daily inspections of every home to ensure the work is completed to Oakwood’s specifications and the job site is ready for the following Trade Partner Coordinate with the Community Teams and Support Center to maintain accurate records Coordinate with Customer Care Associates to ensure homeowner issues are quickly resolved Call and walk required inspections Create and manage multiple punch lists Maintain a clean job site for Trade Partners, Customers, and municipalities Cross-train with other Associates to learn new skills needed for advancement Take responsibility for the job site when other managers are absent Perform related projects as assigned Maintain compliance with all company policies and procedures You Have: Desire to learn about the residential construction industry Excellent organization and project management skills Excellent ability to multi-task, strong attention to detail, effectiveness at prioritization, and very adaptable Good verbal and written communication skills, including communication with internal and external customers. Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. Ability to hold oneself accountable and possess a high degree of self-awareness Valid driver’s license and reliable vehicle Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualities and / or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal state local standards. Know and understand the Core Values and adhere to all company policies and procedures. Must be willing to participate in a Rotational Emergency on call Schedule that includes some nights and weekends included: requirements must be available to a rotating emergency on call schedule to support all Market teams and customers base needs. Other duties as assigned. You Might Also Have: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Must be able to lift and carry up to 25 pounds. Must be able to talk, listen and speak clearly Benefits & Perks Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave Home purchase discount Tuition Reimbursement Expected Salary: $54,500-$62,500 Annual Salary - This position is eligible for additional performance incentives bonus opportunities                                                      CORE VALUES Earn Trust. Nothing works without it. Do Good. Be kind and collaborative. Promote equity and be welcoming to everyone. Drive Change. We must set the standard. Advance technology and sustainability, and implement visionary practices in all we do. Be A Home. We strive to be more than a place to work – where people have a sense of belonging, work-life balance, and a true career path. Open Doors. We are here to help our customers realize success, own homes they love, and create more opportunities for them down the road. All benefits are subject to qualification and hire dates. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older Exemption Justification: Exempt. Business Unit - Oakwood Homes

Other Ai Matches

Clayton Homes Home Consultant - Waco, TX Applicants are expected to have a solid experience in handling TX related tasks
First Shift Team Member - Finisher & Machine Operator Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Team Member -Drywall Finish Applicants are expected to have a solid experience in handling Job related tasks
Clayton Homes Service Technician - Ringgold, GA Applicants are expected to have a solid experience in handling GA related tasks
Clayton Homes Service Technician - Barboursville, WV Applicants are expected to have a solid experience in handling WV related tasks
EHS/ISO Coordinator Applicants are expected to have a solid experience in handling Job related tasks
New Homes Sales Consultant - Houston Applicants are expected to have a solid experience in handling Job related tasks
Bilingual Clayton Homes Home Consultant - San Antonio, TX Applicants are expected to have a solid experience in handling TX related tasks
Clayton Homes Service Technician - Kodak, TN Applicants are expected to have a solid experience in handling TN related tasks
Clayton Homes Sales Assistant - Beaufort, SC Applicants are expected to have a solid experience in handling SC related tasks
Accounts Payable Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Clayton Homes Service Technician Apprentice - El Reno, OK Applicants are expected to have a solid experience in handling OK related tasks
Materials Lead - 1st Shift Applicants are expected to have a solid experience in handling Job related tasks
Quality Assurance Analyst III - Oracle Fusion Applicants are expected to have a solid experience in handling Job related tasks
Field Superintendent Applicants are expected to have a solid experience in handling Job related tasks
Installer II - Loudon, TN Applicants are expected to have a solid experience in handling TN related tasks
AC TRAINEE Applicants are expected to have a solid experience in handling Job related tasks
Homebuilder Applicants are expected to have a solid experience in handling Job related tasks
Clayton Homes Bilingual Home Consultant - Twin Falls, ID Applicants are expected to have a solid experience in handling ID related tasks
Installer II - Hickory, NC Applicants are expected to have a solid experience in handling NC related tasks
Clayton Homes Sales Processor - Ocala, FL Applicants are expected to have a solid experience in handling FL related tasks
Class A CDL Driver Toter Applicants are expected to have a solid experience in handling Job related tasks
Home Building Team Member Applicants are expected to have a solid experience in handling Job related tasks