Clayton Homes Sales Processor - Ocala, FL job opportunity at Clayton Home Building Group.



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Clayton Home Building Group Clayton Homes Sales Processor - Ocala, FL
Experience: General
Pattern: full-time
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FL

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degreeGeneral
loacation Ocala, FL, United States Of America
loacation Ocala, FL....United States Of America

Sales Processor        Clayton is a leading single-family,   values -driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.   As a Sales Processor with Clayton ’s   retail company, you play a critical role in creating a   world class home buying experience. To be successful in this role, a Sales Processor must   possess   the ability to create   rapport   over the phone with potential home buyers as they guide and educate them through the process. This role coordinates the communication and activities of many parties involved in the   purchase, and   proactively follows up with all parties for items needed.   The sole purpose of this role is to assist customers as they navigate the home buying process.   It’s   important for individuals in this role to balance urgency with accuracy.         Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes.     Responsibilities:     Establish ongoing relationships by delivering best-in-class customer service.     Assist   and educate customers throughout the home buying process.     Acts as a liaison between all parties to ensure clear, urgent, and constant communication.     Coordinate next steps and items   required   with all parties involved in the purchase   regarding   applications, approvals, settlement, and closing.     Educates customers on the information and documentation typically requested as part of the loan application process and obtains cost estimates and the details of the purchase in order to ensure accuracy and transparency at closing.     Manage details of the purchase with all parties involved and ensure alignment and accuracy for closing.     Responsible for prompt, professional communication to keep everyone aligned and moving forward.     Assist Sales Professionals and customers in gathering and preparing information for application submissions.     Ensure transparency and accuracy for customers through the closing process.     Set up and   maintain   customer files.     Assist   in pre-close reviews and closings as approved by HC Manager.     Prepare the Retail company’s   portion   of the Closing Package.     Provide frequent updates to sales   team   and   manager   as they relate to deals in process.     Manage all steps in the retail   process   leading to funding for each customer.     Protect company assets by   maintaining   a high level   of integrity and   complying with   legal requirements that apply to selling manufactured homes.     Participate in sales meetings and other company events.     Participate as needed during marketing promotions and events.     Contribute to a positive team environment.     Perform other duties as assigned or delegated by   the manager .           Requirements:     Possess strong verbal communication skills   and the ability to enhance   relationships, express empathy, focus on education, and set expectations.     Operate with a high degree of   urgency, while   maintaining   attention to detail and accuracy.      Strong   sense   of process orientation.     Ability to create an exceptional experience for customers.     Self-motivated and able to manage multiple projects simultaneously.     Creative thinking and problem-solving skills .     Maintain a professional demeanor and   appearance.     Computer skills including Microsoft Office with strong Excel skills.     Ability to excel and contribute to a team environment.     Must be reliable and dependable.     Excellent organizational and time management skills.     Applicants are subject to a criminal background check and must pass a pre-employment drug screen.     Ability to obtain   appropriate manufactured   home   sales licensing  as necessary.        Compensation:     As a Sales Processor with Clayton, you will receive an hourly wage   ranging from $20.00 - $23.00 depending upon experience.   Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs. Home Centers are closed on Sundays – we believe in offering a balanced working environment. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00009 Clayton Retail

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