Patient Service Specialist - Express Care job opportunity at Cleveland Clinic.

Home Jobs In United States Of America Tag: Job Patient Service Specialist - Express Care position at Cleveland Clinic


bot
Cleveland Clinic Patient Service Specialist - Express Care
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation Cleveland Clinic Hudson Express, United States Of America
loacation Cleveland Clin..........United States Of America

                     At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.                          We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.                                      Job Title Patient Service Specialist - Express Care                          Location Hudson                      Facility Cleveland Clinic Hudson Express                       Department Stow-Falls Express-Regional Operations                        Job Code B15028                       Shift Variable                         Schedule 8:00am-4:30pm/11:00am-8:00pm                         Job Summary                           Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.      A caregiver in this position works 8:00am to 4:30pm with rotating evenings until 8:00pm and rotating weekend coverage. A caregiver who excels in this role will:   Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.   Investigate, triage and resolve patient issues using the established HEART model.   Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.   Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.   Enter and maintain confidential patient information.   Recruit, enroll and educate patients on MyChart and Appointment Pass.   Minimum qualifications for the ideal future caregiver include:   High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and one year of experience OR Bachelor’s Degree  Preferred qualifications for the ideal future caregiver include:   Knowledge of medical terminology  Physical Requirements: Dexterity sufficient to operate a PC and other office equipment Extended periods of standing, walking or sitting Good visual acuity through normal or corrected vision Navigating various locations and function in a fast-paced, hectic environment Lifting and transporting up to 25 pounds Personal Protective Equipment: Follow standard precautions using personal protective equipment as required                         The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.  Please review the Equal Employment Opportunity poster .                     Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Other Ai Matches

Pacemaker Technician - Cardiology Applicants are expected to have a solid experience in handling Job related tasks
CT Technologist Applicants are expected to have a solid experience in handling Job related tasks
Patient Care Nurse Assistant Oncology Applicants are expected to have a solid experience in handling Job related tasks
RN Pediatric Stepdown Applicants are expected to have a solid experience in handling Job related tasks
Anesthesiologist Assistant - Sign-on Bonus & Loan Repayment Eligible! Applicants are expected to have a solid experience in handling Job related tasks
RN - Medical/Surgical Unit Applicants are expected to have a solid experience in handling Job related tasks
RN - Med Surg Applicants are expected to have a solid experience in handling Job related tasks
PRN RN – Med Surg Applicants are expected to have a solid experience in handling Job related tasks
Pharmacy Technician - Inpatient, Evenings Applicants are expected to have a solid experience in handling Evenings related tasks
Clinical Engineering Technician I Applicants are expected to have a solid experience in handling Job related tasks
Mammography Technologist Per Diem Applicants are expected to have a solid experience in handling Job related tasks
Surgical Technologist Applicants are expected to have a solid experience in handling Job related tasks
PRN - Certified Athletic Trainer NE Applicants are expected to have a solid experience in handling Job related tasks
RN - Interventional Radiology Applicants are expected to have a solid experience in handling Job related tasks
RN - Operating Room Applicants are expected to have a solid experience in handling Job related tasks
Patient Guest Services Assistant I Applicants are expected to have a solid experience in handling Job related tasks
RN Hospital - Med Surg Applicants are expected to have a solid experience in handling Job related tasks
New Grad RN Resident - Orthopedic & Spine Applicants are expected to have a solid experience in handling Job related tasks
Pharmacy Technician - Inpatient Applicants are expected to have a solid experience in handling Job related tasks
Paramedic – Emergency Department Applicants are expected to have a solid experience in handling Job related tasks
RN - Cardiac Stepdown Applicants are expected to have a solid experience in handling Job related tasks
RN Surgery - Open Heart Surgery (Prior Surgery or Cardiac Experience Required) Applicants are expected to have a solid experience in handling Job related tasks
MRI Technologist I Applicants are expected to have a solid experience in handling Job related tasks