SQPE Specialist II position at Cleveland Clinic.| United States Of America

Cleveland Clinic SQPE Specialist II

Experience: General

Pattern: full-time

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Indian River H..........United States Of America

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title SQPE Specialist II Location Vero Beach Facility Indian River Hospital Department Support Quality Mgt-Clinical and Operational Improvement Job Code 001540 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world . "Patients First" is the guiding principle of Cleveland Clinic. We strive to provide outstanding and compassionate support, every step of the way. Putting patients first requires more than world-class clinical care – we go above and beyond by addressing every aspect of the healthcare experience, including physical, educational, emotional and spiritual needs. As SQPE Specialist II, you play an essential part in this mission by ensuring our caregivers continuously focus on improving their skills, creating a safe environment, adhering to quality standards and establishing lasting relationships within the community. In this position, you have an unmatched opportunity to change the world, one Cleveland Clinic department at a time. A caregiver in this position works Monday – Friday from 8:00 AM – 5:00PM. A caregiver who excels in this role will: Direct safety, quality and experience work within the assigned scope of responsibility. Coordinate and implement improvement initiatives. Partner with clinical leadership to set objectives and key results. Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization and experience metrics. Participate in engraining the safety, quality and experience requirements as outlined by regulatory and accreditation bodies. Manage performance improvement regarding SQPE with all departments providing patient care. Act as an accountable partner for all clinical areas within their areas of responsibility. Understand and implement elements of performance as outlined by regulations, bylaws and rules and regulations established by the medical staff. Act as the primary resource for caregivers to facilitate overall operations of programs. Develop meaningful quality assurance activities with clinical leadership to establish when a deviation in standard practice has occurred. Analyze performance data and participate in improvement strategy development. Act as a consultant in educating and evaluating clinical and support department caregivers regarding quality management regulations and standards of care. Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation and focused professional practice evaluation. Develop and assure processes to monitor performance and identify where intervention is needed. Incorporate regulatory and accreditation standards into improvement activities around SQPE. Collaborate on development of required plans, such as the performance improvement, safety, infection control and others. Incorporate enterprise priorities and regulatory requirements and benchmarks, ensuring alignment to one standard of care across locations. Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects. Facilitate dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement. Manage improvement projects, stakeholder relationships, project risks and project changes. Lead projects leveraging advanced continuous improvement and project management tools. Coach smaller improvement teams to success with their quality improvement projects at the local level. Report on medical errors/near misses and corrective actions taken. Oversee the management and use of medical error information. Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Apply common cause analysis identification to safety events. Minimum qualifications for the ideal future caregiver include: Bachelor’s Degree in Nursing , Healthcare Administration, Business, Engineering or a related field Seven years of related experience with safety, quality, patient experience and performance improvement programs or related healthcare experience Certified Patient Safety Professional (CPPS), Certified Patient Experience Professional (CPXP) or Certified Professional in Healthcare Quality (CPHQ) within one year of hire Experience working with Joint Commission, HFAP and CMS survey process, preferably in a leadership/coordination role In-depth knowledge of patient safety best practices, joint commission standards and conditions of participation Familiarity with basic statistical analysis, continuous improvement tools and change management techniques Preferred qualifications for the ideal future caregiver include: Master’s Degree Licensure as a Registered Nurse (RN) Clinical experience (will offset three years of SQPE experience) Completion of a Healthcare Accreditation Certification Program (HACP) or Certified Joint Commission Professional (CJCP). Process Improvement certification (Lean, Six Sigma, etc.) Certified in Infection Control (CIC) Physical Requirements: Ability to communicate and exchange accurate information. Ability to perform work in a stationary position for extended periods. Ability to work with physical records or operate a computer or other office equipment. In some locations, ability to travel throughout the hospital system. In some locations the ability to move up to 25 lbs. Personal Protective Equipment: Follow standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster . Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

SQPE Specialist II job opportunity at Cleveland Clinic.

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