Administrative Assistant II - Neuro Institute job opportunity at Cleveland Clinic.

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Cleveland Clinic Administrative Assistant II - Neuro Institute
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Pattern: full-time
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loacation Cleveland Clinic Main Campus, United States Of America
loacation Cleveland Clin..........United States Of America

                     At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.                          We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.                                      Job Title Administrative Assistant II - Neuro Institute                          Location Cleveland                      Facility Cleveland Clinic Main Campus                       Department Spine-Neurological Institute                        Job Code B18004                       Shift Days                         Schedule 8:00am-5:00pm                         Job Summary                           Job Details Join Cleveland Clinic’s Neurological Institute and become a part of one of the most respected healthcare organizations in the world. This center is known for being a leader in treating and researching the most complex neurological disorders and advancing innovations in neurology. Now, the Neurological Institute is expanding with a new state-of-the-art facility which will include additional operating rooms and ambulatory, infusion, imaging, EMG and sleep and brain study services. Come take an active role in the next wave of transformative care, here at Cleveland Clinic.  The Administrative Assistant II role supports five providers and serves as the primary point of contact for patients. Key responsibilities include answering patient calls, managing refill requests, addressing patient questions, supporting provider calendars, tracking requests and vacation time, and submitting reimbursements and expense reports. The position also processes fax requests, prepares FMLA and disability forms for clinical teams, and manages MyChart refill requests to ensure all patient inquiries are handled accurately and in a timely manner. Strong administrative and office skills are essential, along with excellent customer service. Epic experience is preferred but not required, as training will be provided.       A caregiver in this position   work s   Full-time ( 40 hours)/ Days 8:00am—5:00pm (flexible) M-F. After   90   days ,   the role is   hybrid 3 days in office, 2 days at home.     A caregiver who excels in this role will:    Manage and prioritize multiple assignments simultaneously and effectively .   Act   as a liaison between internal and external customers by greeting customers, answering, and   triage   phone calls.   Administer calendar and schedule management.   Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as   required .   Provide coverage of other areas such as front end, point of   service   and registration.   Coordinate management functions and   assist   in special projects.     Minimum qualifications for the ideal future caregiver include:    High   S chool   D iploma or GE D   Three years of office experience   Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)     Preferred qualifications for the ideal future caregiver include:    Associate’s   D egree   Typing   proficiency   of 35 wpm with accuracy   Epic experience     Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to move up to 20 pounds Personal Protective Equipment: Follows standard precautions using personal protective.                          The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.  Please review the Equal Employment Opportunity poster .                     Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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