Customer Service Representative job opportunity at Richland County.

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Richland County Customer Service Representative
Experience: General
Pattern: full-time
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loacation Judicial Center, United States Of America
loacation Judicial Cente..........United States Of America

The purpose of the class to perform the data entry and recording of legal land records and other County records into computer records management system; to provide professional and courteous customer service at all times, and to perform related work as required. This class works according to set procedures under close supervision. ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class.  Management may assign additional tasks related to the type of work of the class as necessary. Receives, enters into computer / scans and indexes legal real estate records and other County records. Corrects errors as necessary. Reviews records for completion; contacts attorneys, mortgage companies, title abstractors, land surveyors and others as necessary to obtain / confirm / correct information on legal documents. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors. Receives and responds to requests for records and information; provides information in accordance with department policies and procedures. Provides professional and courteous customer service at all times. Performs general clerical work as required, including but not limited to typing reports and correspondence, copying and filing documents, entering and retrieving computer data, sending and receiving faxes, maintaining logs and lists, etc. Attends training, conferences, workshops, meetings, etc., to maintain and enhance job knowledge and skills.

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