Office Coordinator Clerical - Primary Care job opportunity at Cleveland Clinic.

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Cleveland Clinic Office Coordinator Clerical - Primary Care
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Pattern: full-time
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loacation Primary Care Treasure Coast Vero, United States Of America
loacation Primary Care T..........United States Of America

                     At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.                          We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.                                      Job Title Office Coordinator Clerical - Primary Care                          Location Vero Beach                      Facility Primary Care Treasure Coast Vero                       Department Primary Care Vero-Indian River Hospital                        Job Code 000668                       Shift Days                         Schedule 8:00am-4:30pm                         Job Summary                           Job Details Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providing optimal family-centric and community-focused support. Here, you will be part of a collaborative, compassionate, and innovative team and build a rewarding career with one of the most respected healthcare organizations in the world .     As an Office Coordinator, you will help support clinic operations by collaborating with physicians, nurses and other caregivers. You will assist with making appointments, handling Outlook calendars, coordinating physician-patient contact and organizing contracts. This unit requires someone who prioritizes patient admissions, ensuring everyone receives timely attention, communication and support. Taking this opportunity can not only lead to growth within our primary care office, but within other areas of Cleveland Clinic. Here, y ou will join a family of caregivers who are bubbly, welcoming and prepared to offer unparalleled customer service.   A caregiver in this position works days from 8:00AM – 4:30 PM.   A caregiver who excels in this role will:     Answer the phone, triage calls, schedule appointments, schedule diagnostic testing and / or surgical procedures, obtain referral / authorizations, maintain physician calendar and other administrative duties.    Support clinic operations by direct involvement with the physician(s) and nurse(s).    Facilitate the access of patients to CCF through direct patient appointment scheduling or by serving as a liaison between patients and / or other medical departments.    Work through and solve patient issues professionally and i n a timely manner .   Take and relay phone messages for the respective area in a clear and concise manner in accordance with CCF policy.      Assist with calendar, meeting and travel arrangements as requested and ensure proper forms are completed.    Ensure all patients are rescheduled relating to physician out days in a timely manner .    Utilize the correct pathway to retrieve lab and radiology reports (via Net Access) and dictated reports (via Total eMed ) as needed.    Verify and update patient demographics and insurance information.    Identify whether patients need a referral and / or authorization and obtain referral and / or authorization when necessary.    Obtain proper information such as PCP, referring physician, CPT / DX codes prior to entering request into referral module.    Input reasons for all visits on all appointments .     Maintain complete and up-to-date documentation and files, including product and service quotes.    Minimum qualifications for the ideal future caregiver include:     High School Diploma or GED    Two years of clerical, customer service or other relevant experience     Knowledge of medical terminology gained through experience or formal course work    Basic math skills, such as addition, subtraction, multiplication, division and percentages    Strong computer skills and working knowledge of Microsoft applications and email software   Typing competency with the ability to format, spell, punctuate, edit and proofread    Preferred qualifications for the ideal future caregiver include:    Medical office or insurance experience    Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to move up to 10 pounds Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures.                         The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.  Please review the Equal Employment Opportunity poster .                     Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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