Youth Alcohol and Drugs Residential Rehabilitation Team Leader job opportunity at The Salvation Army.

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The Salvation Army Youth Alcohol and Drugs Residential Rehabilitation Team Leader
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Pattern: full-time
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loacation Rowes Bay, QLD, Australia, Australia
loacation Rowes Bay, QLD..........Australia

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Youth AOD Residential Rehabilitation – Team Leader   Location: Rowes Bay, Townsville   Classification: SCHADS Level 5   Employment Status: Full-Time   Why This Role Matters    The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the Role   The Team Leader is responsible for providing strong leadership and operational oversight to a team of Youth Workers delivering high-quality, client-centred services to young people participating in the Townsville Youth Alcohol and Other Drugs (AOD) Residential Rehabilitation Program.   This role ensures the safety, wellbeing, and development of young people while maintaining compliance with The Salvation Army (TSA) policies, procedures, and values. As a member of the leadership team, the Team Leader actively contributes to service excellence and continuous improvement in line with TSA’s Mission.     Key Responsibilities   Lead, develop, and support a team of Youth Workers to deliver effective, trauma-informed, and youth-focused services.   Manage recruitment, onboarding, training, supervision, performance management, and rostering of Youth Workers.   Coordinate and maintain daily program activities to ensure a safe, supportive, and structured environment for participants.   Ensure all service delivery aligns with TSA policies, procedures, Youth Model of Care, and accreditation requirements.   Actively participate as a member of the service leadership team.   Promote and uphold the Mission and values of The Salvation Army in all aspects of service delivery.     How You Will Make an Impact   Ensure services are delivered in accordance with the Youth Model of Care, TSA guidelines, and accreditation standards.   Implement and oversee service delivery systems and tools, including SAMIS, SolvSafety , and Kronos.   Deliver high-quality services that meet client needs, including supported self-administered medication, meaningful daily activities, and warm admissions and exits.   Ensure effective clinical governance, risk management, and continuous quality improvement practices are in place.   Confirm that clients complete WHS inductions where required .   Support the Facility and Administration Team Leader with oversight of maintenance and operational issues.   Provide line management and regular supervision to Youth Workers.   Lead personal goal setting processes and support staff in achieving professional development goals.   Foster strong, collaborative, and productive team relationships.   Review service delivery data, evaluation outcomes, and feedback to inform improvements.   Support frontline implementation, review, and refinement of practice models and service processes.   Ensure accurate and timely recording and maintenance of service delivery data.   Lead and promote best practice and professional development within the team.     What You Will Bring   A degree qualification in Social Work, Welfare, Community Development, or a related field OR demonstrated high-level sector knowledge and skills gained through relevant experience, service, and professional development.   Current Working with Children Check (state-specific).   Current First Aid and CPR certification.   Current Australian Driver’s Licence.   What we offer   The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:     Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.   Generous Paid Parental l eave for p rimary (12 weeks) & secondary carers , P urchased L eave S cheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities .   Access to EAP and health & wellness initiatives incl Fitness Passport   O ngoing training and development o pportunities that enhance on the job skills and proficiency .   Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts .   How to a pply I f you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter d etailing your alignment with the requirements of the role.   Together we can build a brighter future.   Applications will close as soon as a suitable candidate is secured .     The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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