SAP SD Lead Consultant job opportunity at Capgemini SE.

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Capgemini SE SAP SD Lead Consultant
Experience: Professional
Pattern: Permanent
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degreeMaster's (M.A.)
Hiring inbound within Aguascalientes

RH: Omar GonzalezLocation: Ciudad de MexicoIndustry - Sector: MALSWhat you’ll do?Client Communication & Issue ResolutionLead customer calls and manage client communications.Troubleshoot and resolve complex and priority issues within SLA.Provide on-call support during business and non-business hours.Technical ExpertiseWork with cross-module interfaces and ALE/IDOC.Debug and analyze interface failures end-to-end.OperationsManage order entry, processing, and customer order information.Handle ATP checks and EDI/email outputs for documents like 855, 856, and Smart Forms.Master Data ManagementMaintain customer, pricing, CMIR, material master data.Configure key Z tables and output setups.LogisticsOversee order dropping to BY (presumably Blue Yonder).Manage BY interfaces for transportation completion in SAP.Billing & ReturnsProcess invoices, credits, debits, and returns.Manage batch jobs and manual releases by AR.Configure outputs for 810 EDI/email or Smart Forms.Production SupportWhat you’ll bring:This role involves providing expert-level support for SAP operations, focusing on order management, logistics, invoicing, and master data. The candidate must possess strong client communication skills to lead customer calls and resolve complex, high-priority issues within SLA. The role requires hands-on experience with SAP cross-module interfaces, ALE/IDOC, and the ability to work independently with technical and business leads, including during on-call hours.Soft skills:Work Underpressure, Quality at work, Results OrientedWhat can YOU expect in a career with Capgemini?Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.You will contribute to client satisfaction by providing timely and responsive value-added services and work products.Capgemini offers a competitive compensation and benefits package.Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.You will love this job becauseCapgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”

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