ServiceNow Architect job opportunity at Capgemini SE.

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Capgemini SE ServiceNow Architect
Experience: Professional
Pattern: Permanent
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Hiring inbound within Sydney

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Your RolePlease note that our office will be closed from 20 December 2025 and will reopen on 12 January 2026. Screening and shortlisting for this position will commence after our office reopens following the scheduled shutdown period. We appreciate your patience and encourage you to submit your application during this time. Responsibilities:Provide expertise and delivery of ServiceNow based consulting initiativesCommunicate technical problems and solutions to both technical and non-technical audiencesAbility to convey complex technical concepts in understandable business terms Participate in business stakeholder workshops and showcases Provide Subject Matter ExpertiseYour ProfileQualifications and Experience:Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM) Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators Team collaboration and communication skillsExcellent documentation and presentation skillsAbility to mentor/lead junior team membersWhat you’ll love about working hereYou will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’. Apply today! Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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