Mule Soft Architect job opportunity at Capgemini SE.

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Capgemini SE Mule Soft Architect
Experience: Professional
Pattern: Permanent
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Hiring inbound within Hyderabad

Job DescriptionService Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation.Job Description - Grade SpecificService Delivery Lead - Contribute to the management of day-to-day in-scope services to ensure they perform to contractual targets (SLAs and/or KPIs). You are gaining a thorough understanding of the clients business and can identify areas for service improvement and value-add where appropriate. SDM help identify areas where quality checks are not in place, and raise recommendations for get-well plans. SDM construct trend analysis, root cause analysis and other requested reports.

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