Procurement Specialist job opportunity at Capgemini SE.

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Capgemini SE Procurement Specialist
Experience: Professional
Pattern: Permanent
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Hiring inbound within Chennai (ex Madras)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLEWe are seeking a talented and driven Procurement Specialist to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth.  In this role you will play a key role in: Acknowledging customer complaints promptly and responding to them within set time limits, systematically and fairlyResponsible for independently receiving, documenting, investigating and resolving customers’ queries within agreed authorityAcknowledge & work on Backorder Reports & Customer Portal RequestsEnsure that all written communication is carried out as per the customer care proceduresYOUR PROFILEExpertise on Supply Chain processes with a good level of understanding on Order ManagementShould be willing to work as per Business requirementWorking knowledge in SAPExperience in customer order management process – Order creation, PO processing, Handling Customer queries, Exposure to SAP and ZendeskCan independently handle customer inquiries through Phone or emails6+ years of expereince require  WHAT YOU'LL LOVE ABOUT WORKING HERE We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com

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