Customer Care Process Lead job opportunity at Capgemini SE.

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Capgemini SE Customer Care Process Lead
Experience: Professional
Pattern: Permanent
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Hiring inbound within Manila

Job DescriptionBusiness Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade SpecificConducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.

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