Problem Management job opportunity at Capgemini SE.

Home Jobs In Same As Address Tag: Job Problem Management position at Capgemini SE


bot
Capgemini SE Problem Management
Experience: Professional
Pattern: Permanent
Walk In
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
Hiring inbound within Bangalore, Pune, Mumbai (ex Bombay)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your rolePerform root cause analysis (RCA) for recurring incidents and major problems.Coordinate with technical teams to identify and implement permanent fixes.Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy).Conduct trend analysis to proactively identify potential problems.Facilitate problem review meetings and document post-incident reports.Ensure timely closure of problem records and adherence to SLAs.Collaborate with Incident, Change, and Configuration Management teams.Your profile4-12 years experience as Problem managerStrong understanding of ITIL framework, especially Problem and Incident Management.Experience with ITSM tools like ServiceNow, BMC Remedy, or Cherwell.Analytical mindset with experience in RCA techniques (5 Whys, Fishbone, etc.).Good communication and stakeholder management skills.What will you love working at CapgeminiCapgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery. This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance. Would be working in cutting-edge cloud IT infra technology with high performance capability teamCareer Growth & Global ExposureFocus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support SystemCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Other Ai Matches

Technisch projectleider Cloud Applicants are expected to have a solid experience in handling Job related tasks
Teamcenter Developer Applicants are expected to have a solid experience in handling Job related tasks
Associate Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
GBS Transition Manager Applicants are expected to have a solid experience in handling Job related tasks
Adobe Campaign Classic AJO Developer Applicants are expected to have a solid experience in handling Job related tasks
Berechnungsingenieur (w/m/d) Applicants are expected to have a solid experience in handling Job related tasks
Ingénieure/Ingénieur DevOps Applicants are expected to have a solid experience in handling Job related tasks
Portfolio Accounting Business/Program Lead Applicants are expected to have a solid experience in handling Job related tasks
Senior Collections Specialist with Turkish Applicants are expected to have a solid experience in handling Job related tasks
FPGA Engineer Applicants are expected to have a solid experience in handling Job related tasks
Service Delivery Manager Applicants are expected to have a solid experience in handling Job related tasks
Solution Engineer Applicants are expected to have a solid experience in handling Job related tasks
.Net Developer Applicants are expected to have a solid experience in handling Job related tasks
Cost Optimization Expert Applicants are expected to have a solid experience in handling Job related tasks
RDI BR - TALENT POOL Applicants are expected to have a solid experience in handling Job related tasks
Sales Developer - Business Development Executive - Life Sciences Applicants are expected to have a solid experience in handling Job related tasks
Quality Conformance Manager (w/m/d) Applicants are expected to have a solid experience in handling Job related tasks
Product Owner Applicants are expected to have a solid experience in handling Job related tasks
ServiceNow Engagement Manager Applicants are expected to have a solid experience in handling Job related tasks
Frontend Developer - Web Development Applicants are expected to have a solid experience in handling Job related tasks
GBS Senior Transformation Manager Applicants are expected to have a solid experience in handling Job related tasks
テクニカル コーチング エンジニア / Technical Coaching Engineer Applicants are expected to have a solid experience in handling Job related tasks
Chef de Projet Planificateur OPC (Nucléaire) Applicants are expected to have a solid experience in handling Job related tasks