CRM Specialist, International job opportunity at Restaurant Brands International.

Home Jobs In Switzerland Tag: International CRM Specialist, International position at Restaurant Brands International


bot
Restaurant Brands International CRM Specialist, International
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

International

Copy Link Report
degreeOND
loacation Corp - Lucerne Corporate Office, Switzerland
loacation Corp - Lucerne..........Switzerland

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.    Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Our opportunity: As a CRM Specialist, International  within the Engagement Value Stream, you will play a critical role in the execution, optimization, and scaling of CRM programs across multiple international markets. You will work closely with the Manager of CRM Services, regional marketing teams, and our agency partner to deliver high-quality CRM activations that result in a positive sales impact. This role requires a strong profile who can effectively coordinate different stakeholders within our RBI CRM services agency, define and deploy impactful initiatives, and measure their success. The ideal candidate has hands-on experience with Braze, Amplitude, and CRM execution in QSR or other high-frequency retail categories. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week. Your roles & responsibilities: CRM Strategy, Calendar Planning & Stakeholder Alignment Lead the ongoing optimization of annual and quarterly CRM calendars in partnership with markets, ensuring alignment with business priorities, marketing campaigns, and product roadmaps. Partner with internal stakeholders, regional teams, and the CRM agency to translate high-level objectives into a cohesive CRM strategy, defining target audiences, channel mix, and measurement frameworks. CRM Execution & Operations QA and deploy multi-channel CRM campaigns (email, push, IAM) within Braze, ensuring flawless execution. Translate marketing campaigns and business objectives into technically feasible CRM strategies. Support the configuration of lifecycle programs, automated journeys, and experiments. Maintain and improve workflows with agency partners to ensure execution consistency and efficiency. Analytics & Performance Measurement Run weekly and monthly performance analysis, providing actionable insights to the Manager of CRM Services and clients. Measure incrementality, retention, engagement, and revenue impact of CRM initiatives. Analyze database health, contactability funnels, and opt-in trends; recommend action plans to grow the contactable base. Support testing strategies (A/B tests, holdouts, multivariate tests) across markets. Cross-Functional Collaboration Collaborate daily with the CRM Services agency to ensure high-quality production of assets, templates, and data requirements per launch dates and business objectives. Work closely with clients and regional marketing teams to localize CRM calendars. Your skills & experience: At least Bachelor’s degree in Marketing, Digital, Business, Data Science. 3-5  years of experience in CRM, loyalty, or digital marketing, preferably in Quick Service Restaurants, retail, or consumer-facing industries. Familiarity with CRM platforms and data analytics tools (Braze, Amplitude – Snowflake is a plus). Familiarity with project management tools (Monday.com, Airtable) Advanced knowledge of Microsoft Office tools (PowerPoint, Excel, PowerBI) Demonstrated ability to work with multiple internal and external stakeholders or decentralized business models. Process-oriented with experience working in a fast-paced, multi-stakeholder environment; agency experience is a plus. Fluency in English is a must; additional fluency in Spanish is a plus. Authorized to work in Switzerland. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Other Ai Matches

Sr. Analyst, Innovation, Burger King, LAC Mexico Applicants are expected to have a solid experience in handling Innovation, Burger King, LAC Mexico related tasks
Sr Analyst, Operations Innovation, Burger King, US&C Applicants are expected to have a solid experience in handling Operations Innovation, Burger King, US&C related tasks
Analyst, Franchise Support, TH, C&US Applicants are expected to have a solid experience in handling Franchise Support, TH, C&US related tasks
Manager, Tax Provision and Compliance Applicants are expected to have a solid experience in handling Tax Provision and Compliance related tasks
Director, Marketing, Tim Hortons, APAC Applicants are expected to have a solid experience in handling Marketing, Tim Hortons, APAC related tasks
Manager, IT Asset Management Applicants are expected to have a solid experience in handling IT Asset Management related tasks
Manager, New Product Introduction & Test Market Execution, Firehouse Subs, US&C Applicants are expected to have a solid experience in handling New Product Introduction & Test Market Execution, Firehouse Subs, US&C related tasks
Product Manager II, Seamless Ordering, Popeyes Applicants are expected to have a solid experience in handling Seamless Ordering, Popeyes related tasks
Product Development Specialist, Retail Merchandise, TH Applicants are expected to have a solid experience in handling Retail Merchandise, TH related tasks
Manager, Treasury & Risk Reporting Applicants are expected to have a solid experience in handling Treasury & Risk Reporting related tasks
Sr. Manager, People Finance  Applicants are expected to have a solid experience in handling People Finance related tasks
Sr. Analyst, Business Development & Franchising, Burger King, US&C Applicants are expected to have a solid experience in handling Business Development & Franchising, Burger King, US&C related tasks
Product Designer, Popeyes, US&C Applicants are expected to have a solid experience in handling Popeyes, US&C related tasks
Sr. Analyst, Restaurant Operations Systems, Popeyes Applicants are expected to have a solid experience in handling Restaurant Operations Systems, Popeyes related tasks
Manager, Design & Architecture, TH, Canada Applicants are expected to have a solid experience in handling Design & Architecture, TH, Canada related tasks
Sr. Director, Marketing, Burger King, EMEA Applicants are expected to have a solid experience in handling Marketing, Burger King, EMEA related tasks
Sr. Analyst, Finance, Burger King, Company Operations Applicants are expected to have a solid experience in handling Finance, Burger King, Company Operations related tasks
Director, Digital Design, Burger King Applicants are expected to have a solid experience in handling Digital Design, Burger King related tasks
Sr. Analyst, Product Development - Lunch, TH, Canada Applicants are expected to have a solid experience in handling Product Development - Lunch, TH, Canada related tasks
Manager, Real Estate, Firehouse Subs, US West Applicants are expected to have a solid experience in handling Real Estate, Firehouse Subs, US West related tasks
Director, Supply Chain & Operations, TH, CPG Applicants are expected to have a solid experience in handling Supply Chain & Operations, TH, CPG related tasks
Operations Partner, Burger King, US South Applicants are expected to have a solid experience in handling Burger King, US South related tasks
Digital Sales Analyst APAC Applicants are expected to have a solid experience in handling Job related tasks