Digital Customer Education Content Specialist job opportunity at IDEXX Laboratories, Inc..

Home Jobs In United States Of America Tag: Job Digital Customer Education Content Specialist position at IDEXX Laboratories, Inc.


bot
IDEXX Laboratories, Inc. Digital Customer Education Content Specialist
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Virtual United States, United States Of America
loacation Virtual United..........United States Of America

We are looking for a Digital Learning Specialist to conduct and deliver technical, product and/or soft skill training on-site and via e-learning on mobile, tablet and other virtual formats for the IDEXX Veterinary Software suite. You will be responsible for concept, design, development and maintenance of training manuals, materials, and programs for customers and employees. At IDEXX we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, IDEXX Veterinary Software solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. So, what is IDEXX Veterinary Software?   At IDEXX we develop a portfolio of cloud platforms and applications. We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We’re on a mission to build the best health technology business and we need you to help us do it! You can learn more about IDEXX Veterinary Software here: https://careers.idexx.com/us/en/veterinary-software What your day might look like: Work with the Vello product teams to define short- and medium-term needs for delivering learning through WalkMe; develop, deliver, and product assets inside of WalkMe  Build digital adoption curriculums and learning solutions that meet different learning styles, incorporate adult learning theory, and have stated measurable business objectives.  Develop and maintain digital training modules, materials, and programs for customers and employees adhering to IDEXX brand standards.  Conduct and deliver technical and product training via e-learning for desktop, mobile, or other virtual formats.  Build relationships with internal stakeholders, including product teams, customer support, and sales  Provide e-learning platform analytics on set criteria, document feedback, and share the evaluation with management and broader learning and development teams.   Document and maintain changes to internal knowledge bases of industry best practices with digital adoption, company products, and internal systems.   What you need to succeed: Bachelor's degree or equivalent combination of education and experience required. Effective communication, presentation, and facilitation skills Organized and detail-oriented, ability to multitask Strong motivational skills and a self-starter Planning, organizing, and execution skills Ability to understand and effectively communicate and teach complex, technical information to a variety of audiences. Ability to work independently and in teams Ability to manage multiple projects and meet deadlines in a fast-paced environment Computer proficiency: advanced Word/Excel/PowerPoint skills Knowledge of adult learning theory Experience with jQuery or CSS Experience with digital adoption platforms (e.g., WalkMe, Whatfix, Pendo) Knowledge of IDEXX products and services   Experience with product implementation or support Veterinary/medical experience   Curriculum and training design experience   Experience with content authoring tools (e.g., Articulate, Camtasia, Captivate, other) Experience with LMS/LCMS authoring technologies  Experience with graphic design or multimedia production  Knowledge of UX best practices and design principles  Knowledge of AI tools and how to apply it responsibly in educational content development  What you can expect from us:   Competitive base salary Opportunity for annual cash bonus  Health / Dental / Vision Benefits Day-One  5% matching 401k  Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more  If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!   Why IDEXX: We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited   by local, state, or federal laws. #LI-KS1

Other Ai Matches

Manager of Data Security, Cybersecurity InfoSec Applicants are expected to have a solid experience in handling Cybersecurity InfoSec related tasks
Product Owner - Website Technology Applicants are expected to have a solid experience in handling Job related tasks
Veterinary Diagnostic Specialist, Süd-West (m/w/d) Applicants are expected to have a solid experience in handling Süd-West (m/w/d) related tasks
Veterinary Laboratory Scientist Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Consultant - Italian and French Speaker Applicants are expected to have a solid experience in handling Job related tasks
Senior Full Stack Engineer (Front End) Applicants are expected to have a solid experience in handling Job related tasks
Field Sales Veterinary Diagnostics Dallas TX Applicants are expected to have a solid experience in handling Job related tasks
Field Technical Services Specialist - Nevada, Oregon, Washington Applicants are expected to have a solid experience in handling Oregon, Washington related tasks
Senior Production Specialist - Scarborough - 2nd Shift Applicants are expected to have a solid experience in handling Job related tasks
IDEXX Veterinary Software and Services - Vello Product Specialist – Vello Integration with ezyVet Applicants are expected to have a solid experience in handling Job related tasks
Field Sales Veterinary Diagnostics San Francisco CA Applicants are expected to have a solid experience in handling Job related tasks
Field Support Representative-Diagnostics Team - Savannah GA or Jacksonville FL Applicants are expected to have a solid experience in handling Job related tasks
Senior Administrative Associate - Global Corporate and Strategic Accounts Applicants are expected to have a solid experience in handling Job related tasks
Sales Account Manager Salerno & Calabria Applicants are expected to have a solid experience in handling Job related tasks
Inside Sales Specialist - Diagnostics Applicants are expected to have a solid experience in handling Job related tasks
Livestock Diagnostic Sales Specialist Michigan, Ohio, Indiana, West Virginia Applicants are expected to have a solid experience in handling Ohio, Indiana, West Virginia related tasks
Order Management Customer Support Consultant (m/w/d) - German and English Speaking Applicants are expected to have a solid experience in handling Job related tasks
Medical Laboratory Tech (Specimen Processing) Applicants are expected to have a solid experience in handling Job related tasks
Mitarbeiter (w/m/d) Lager Applicants are expected to have a solid experience in handling Job related tasks
Senior Sales Representative Applicants are expected to have a solid experience in handling Job related tasks
Veterinary Software Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Professional Services Veterinarian Tulsa OK Applicants are expected to have a solid experience in handling Job related tasks
Medical Lab Technician (Specimen Processing/Parasitology) Applicants are expected to have a solid experience in handling Job related tasks