Client Experience Specialist job opportunity at Risk Strategies.

Risk Strategies Client Experience Specialist

Experience: General

Pattern: full-time

Country:

Apply Now

Salary:

Status:

Job

Copy Link Report

General

Grapevine, TX....United States Of America

Under direct supervision, this position is responsible for ensuring all functions regarding set-up, waivers, eligibility, enrollment and customer care are completed. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies. Your Impact Complete all incoming services tasks (as assigned to the CES-I role within the group) accurately and in a timely manner. Assist the universities for adding students, deleting students, making any status changes, etc. Assist the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc. Group service ticket queue monitoring, tracking and completing (tickets within queue). Emergency adds of students who were left off original file, not been sent to us yet, etc. Processing and reconciling of payments received from the universities. Assist the carriers and TPA’s with questions, such as dates and coverage periods. Reconciling of Invoices and Discrepancy reports; sending invoices to schools; monitoring payments. Assist accountant with monthly payments that are sent to carriers and schools. Successful Candidate Will Have Bachelor’s Degree (preferred) Previous customer service and data entry experience preferred PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook Accounting or health insurance experience a plus Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada. Our industry recognition includes being named a Best Places to Work in Insurance for five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers . Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice .

Other Ai Matches

Remote

Account Manager Applicants are expected to have a solid experience in handling Job related tasks

Remote

Sr. Account Manager, Employee Benefits Applicants are expected to have a solid experience in handling Employee Benefits related tasks

Remote

Employee Benefits Account Executive Applicants are expected to have a solid experience in handling Job related tasks

Remote

Account Manager, Commercial Lines Applicants are expected to have a solid experience in handling Commercial Lines related tasks

Account Executive, Commercial Lines Applicants are expected to have a solid experience in handling Commercial Lines related tasks

Account Manager (CL) Applicants are expected to have a solid experience in handling Job related tasks

Remote

Commercial Lines Account Executive Applicants are expected to have a solid experience in handling Job related tasks

Remote

Account Manager, Commercial Lines Applicants are expected to have a solid experience in handling Commercial Lines related tasks

Remote

Financial Analyst-Pharmacy Applicants are expected to have a solid experience in handling Job related tasks

Remote

PreTax Account Manager Applicants are expected to have a solid experience in handling Job related tasks

Client Experience Group Manager Applicants are expected to have a solid experience in handling Job related tasks

Remote

Aggregate Audit Coordinator Applicants are expected to have a solid experience in handling Job related tasks

Account Manager Applicants are expected to have a solid experience in handling Job related tasks

Remote

Account Manager, Commercial Lines Applicants are expected to have a solid experience in handling Commercial Lines related tasks

Account Manager, Private Client Applicants are expected to have a solid experience in handling Private Client related tasks

Remote

Sr Vice President - Actuary Applicants are expected to have a solid experience in handling Job related tasks

Account Manager, Commercial Lines Applicants are expected to have a solid experience in handling Commercial Lines related tasks

Account Executive, Employee Benefits Applicants are expected to have a solid experience in handling Employee Benefits related tasks

Remote

Senior Private Client Placement Lead Applicants are expected to have a solid experience in handling Job related tasks

Remote

Account Manager Applicants are expected to have a solid experience in handling Job related tasks

Remote

Captive Treasury Associate Applicants are expected to have a solid experience in handling Job related tasks

Assistant Account Manager Applicants are expected to have a solid experience in handling Job related tasks

Remote

Team Leader, National Marine Practice Applicants are expected to have a solid experience in handling National Marine Practice related tasks

Client Experience Specialist job opportunity at Risk Strategies.

Saved Jobs

No Job Saved

Other Ai Matches