Field Service Engineer job opportunity at Agilent Technologies.

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Agilent Technologies Field Service Engineer
Experience: 4-years
Pattern: Remote
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loacation US-NJ-Remote Location, United States Of America
loacation US-NJ-Remote L..........United States Of America

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Information about Agilent is available at   www.agilent.com . Every day, Agilent Field Service Engineers help our customers solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key. Applying your communication skills, creativity, and can-do attitude is essential. The ability to help solve customer problems and a commitment to delivering the highest levels of customer service is how you will build customer success. Your Role: You will be responsible for supporting our customers with on-site installation, preventive maintenance, and repair of Agilent GC and GCMS systems. Our varied product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers fully integrated solutions, which may include peripherals, communications, operating systems, and application software. Trains other field engineers and customers in the solutions. Territory: The ideal candidate will reside within a 60-mile radius of New Brunswick. Visiting customer sites daily, commuting in and around NY. The position requires an active driver's license, Company Vehicle Program: Either vehicle mileage reimbursement or a company car is eligible for this territory. Job Requirement:   Meet Agilent-approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer-requested screening is a requirement of this position. Qualifications Bachelor's, Master's, or other university-level degrees within the science field (e.g., chemistry, analytical chemistry, biochemistry, biotechnology) are highly preferred. Applicants with an equivalent combination of education, training, and experience may be considered. 4+ years of relevant experience working with analytical instrumentation, ideally including repair, maintenance, and/or troubleshooting. Experience or expertise with Chromatography (GC) and Mass Spectrometry (GCMS). Ability to solve high-impact problems related to product availability; typically system/solution-focused. Excellent verbal and written communication skills. Strong customer relationship-building skills are essential. Territory: NJ Area, covering the district NJ-NY-CT. 75% travel, including overtime, overnights, and some weekends if needed. Visiting customer sites daily, commuting in and around NY. The ideal candidate will reside within a 60-mile radius of New Brunswick. The position requires an active driver's license and the candidate to select either vehicle mileage reimbursement or a company car Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 14, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $46.13 - $72.08/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

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