Digital Adoption & Training Lead job opportunity at Rolls Royce.

Home Jobs In Poland Tag: Job Digital Adoption & Training Lead position at Rolls Royce


bot
Rolls Royce Digital Adoption & Training Lead
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Krakow, Poland
loacation Krakow....Poland

Job Description Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Job summary: In this role You will be responsible for driving the successful adoption of new digital tools, workflows, and AI-enabled services across Rolls-Royce GBS. This role ensures that employees, managers, and service agents can confidently use ServiceNow and related platforms to deliver efficient, consistent, and data-driven service experiences. Working closely with the Service Experience Manager, ServiceNow Product teams and Knowledge Management, the Digital Adoption & Training Leas designs learning ecosystems that combine in-product enablement, AI-driven guidance, and behavioural change strategies. The goal: ensure every new capability delivered by the GBS transformation is understood, embraced, and embedded into daily operations. What You will be doing: Develop and execute the global Digital Adoption Strategy for GBS, aligned with the ServiceNow and GenAI transformation roadmap. Promote a digital-first mindset, ensuring new tools are fully leveraged across all service lines. Design modular learning programs and partner with the Knowledge Manager to ensure learning materials and process documentation are consistent, AI-ready, and easily discoverable. Introduce adaptive learning methods, combining e-learning, virtual classrooms, and AI for guided assistance. Maintain a digital learning library integrated with ServiceNow and enterprise LMS systems. Implement digital adoption platforms or in-product walkthroughs that guide users through key workflows in real time. Integrate Now Assist or AI chatbots to deliver contextual, role-based help and proactive training tips. Use telemetry and analytics to identify friction points, training gaps, and areas for improvement. Collaborate with Transformation, Change and Communications teams to design campaigns that build awareness and excitement for new capabilities. Use data insights from ServiceNow, LMS, and DAP analytics to refine learning content and prioritize support. Position qualifications: 5+ years of experience in Learning & Development, Digital Adoption, or Change Enablement in a large enterprise or GBS environment. Proven success leading digital adoption or system rollout programs (ServiceNow, Workday, SAP, or similar). Demonstrated experience using analytics to measure adoption, user engagement, and skill progression. Experience implementing DAP or in-product guidance tools integrated with enterprise platforms. Strong understanding of Service Management or Shared Services operations. Background in developing hybrid learning ecosystems combining self-service, instructor-led, and AI-assisted training. Strong capability in defining and executing enterprise learning and adoption programs. Skilled in developing engaging learning content, microlearning, and user enablement materials. Experienced in managing behavioural and cultural change within complex organizations. Familiar with ServiceNow, digital adoption platforms (e.g., WalkMe), and LMS tools. Strong stakeholder management across multiple functions. Understanding of GenAI tools and their role in augmenting learning and user support. What do we offer: Private healthcare and group life insurance Annual bonus myBenefit platform/subsidy for Multisport cards Internet and electricity allowance for remote work Increased funding for the Employee Capital Plans (PPK) program; Rolls-Royce Sp. z o.o. contributes 3% to this program Additional vacation days based on length of service with the employer Hybrid work model (2 days in the office / 3 days from home) Flexible start time between 7:00 AM and 9:00 AM Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20) Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process Job Category Service Management Posting Date 07 Jan 2026; 00:01

Other Ai Matches

Contrôleur de l’acheminement Classe A / Progress Controller Class A Applicants are expected to have a solid experience in handling Job related tasks
Network Controller TRENT1000 MRO (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician IV Applicants are expected to have a solid experience in handling Job related tasks
Engineer - Service Applicants are expected to have a solid experience in handling Job related tasks
Versuchsingenieur Zertifizierung (w/m/d) Applicants are expected to have a solid experience in handling Job related tasks
Pricing Manager (m/w/d) Marine Governmental Applicants are expected to have a solid experience in handling Job related tasks
Project Lead Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Engineer - Capability Acquisition Applicants are expected to have a solid experience in handling Job related tasks
Controls Software Engineer-Simulation Applicants are expected to have a solid experience in handling Job related tasks
Sales Engineer Sustainable Applicants are expected to have a solid experience in handling Job related tasks
Business Analyst Lead Applicants are expected to have a solid experience in handling Job related tasks
Key Account Manager - Loose Engine Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Services Technician Applicants are expected to have a solid experience in handling Job related tasks
Logistics Operations Manager Applicants are expected to have a solid experience in handling Job related tasks
Global Network Performance & Governance Manager (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Process Safety Management Engineer Applicants are expected to have a solid experience in handling Job related tasks
Field Service Technician - Data Centers Applicants are expected to have a solid experience in handling Job related tasks
Nuclear Facility Plant & Equipment Engineer - Submarines Applicants are expected to have a solid experience in handling Job related tasks
Safety Coherency Engineer - Submarines Applicants are expected to have a solid experience in handling Job related tasks
Project Management Executive Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Engineer – Purchasing (MEP), Controls Applicants are expected to have a solid experience in handling Controls related tasks
Project Manager (M/F/X) Applicants are expected to have a solid experience in handling Job related tasks
Equipment Planner (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks