Collaboration Platforms Service Owner job opportunity at Chanel.

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Chanel Collaboration Platforms Service Owner
Experience: 5-years
Pattern: full-time
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loacation Neuilly-Sur-Seine, France
loacation Neuilly-Sur-Se..........France

About the job   Chanel invests significantly in   state-of-the-art   digital tools and smart devices to empower its employees and partners to work more productively, both individually and collectively, and to contribute to the House’s long-term brand equity. As a truly global company present in over 100 countries, Chanel thrives on collaborative culture. Seamless cooperation between employees, external providers, and strategic partners is fundamental to delivering high-quality services and driving innovation.   As Collaboration Platforms Service Owner within the Digital Workplace team, you will   be responsible for   managing and evolving collaboration and productivity solutions (messaging, Microsoft 365, meeting tools, etc.) for the entire House. You will   operate   in an exciting environment where security, innovation (Generative AI, Copilot), and continuous improvement are key priorities.   This role places you at the center of interactions with many internal and external stakeholders (local teams, technical partners, Microsoft, cybersecurity, etc.), balancing local adaptation with global standardization.   Regular travel,   especially   to London,   is   expected .     What   impact   you create at Chanel   Enhance service quality and collective efficiency through high-performing collaborative tools.   Secure and modernize the digital workplace,   anticipating   technological advancements (AI, automation, etc.).   Unite global IT Support teams around a shared vision and roadmap.   Lead the integration of   new solutions , ensuring their robustness, security, and alignment with business needs.   Act as a technical referent for the RUN team,   advising on   incident, request, and change management for collaboration services.   Ensure architecture standards are followed and contribute to operational cybersecurity for all collaboration services.     You are   energised   by   Digital innovation and transformation, especially integrating AI into everyday work.   Working with multicultural teams and managing complex, international projects.   Acting as a technical expert, sharing knowledge, and helping teams grow.   Problem-solving, continuous improvement, and striving for operational excellence.     What   you   will   bring   Strong experience (minimum 5 years) in architecting and administering collaboration and messaging solutions (Microsoft 365, Exchange, Teams, SharePoint, etc.).   Expertise in   cybersecurity for collaborative environments.   Team spirit, educational skills, ability to explain technical topics to non-experts.   Fluent English.   Autonomy, rigor, project management abilities, and a talent for uniting cross-functional teams.   Comfort   in   complex   and   multicultural   environments .     What Chanel can offer you   A central role   in the digital transformation of a world-renowned company.   The opportunity to lead innovative projects and integrate   cutting-edge   technologies.   Rich international interactions with possibilities for growth into architecture or management roles.   An environment that values teamwork, knowledge-sharing, and skills development.  

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