Product Support Engineer job opportunity at AVEVA.

Home Jobs In China Tag: Job Product Support Engineer position at AVEVA


bot
AVEVA Product Support Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Beijing, China, China
loacation Beijing, China....China

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy . Job Title:  Product Support Engineer Location:   Beijing or Shanghai , China Employment Type: Full time   The job    As a Product Support Engineer of the Customer Support team in China , your mission is to serve our broad customer base, including Fortune 100 companies, with best-in-industry quality and speed to achieve their business outcomes. You will investigate deep technical issues while communicating with clarity and care. You will collect information and provide insight to Engineering and Sales to improve our products and help deliver more value to the customer. Most importantly, you will work in a fast-paced, team-centric environment with strong comradery, even across time zones.  Key responsibilities   Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while solving a variety of complex technical challenges Communicate with our customers to understand how they utilize our software to solve their business challenges, and collaborate with different departments to deliver and improve our customers’ experience with our company and products Complete our New Hire Orientation and a thorough training program where will you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing, and hands on experience helping customers get value from their PI systems Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers as an internal instructor or job trainer Grow your technical skillset by developing a solid foundation in the PI system, related software and industry technologies Track and reproduce product issues in an effort to determine root cause Essential requirements   Bachelor's Degree or Master's Degree Engineering, Chemical, Automation, Mechanical or related field Self-motivated individuals with a customer mindset and desire to help people Enthusiasm for technical problem solving, with attention to detail and strong communication skills Ability to learn and research in a dynamic and engaging environment Business level of English speaking and writing skills Knowledge in Network and security , Python and Powershell . Exposure to Windows Server, Access privilege management, SQL would be an advantage. Knowledge in AVEVA PI System or similar technologies would be an advantage.   Commercial at AVEVA   Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.     If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.     Find out more: https://www.aveva.com/en/about/careers/   AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.   Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Other Ai Matches

Account Manager - II Applicants are expected to have a solid experience in handling Job related tasks
Senior/Principal Cloud DevOps Platform Engineer Applicants are expected to have a solid experience in handling Job related tasks
RTO Consultant Applicants are expected to have a solid experience in handling Job related tasks
Invoice to Cash (I2C) Analyst Applicants are expected to have a solid experience in handling Job related tasks
R&D Member of Technical Staff II, Cloud Test Applicants are expected to have a solid experience in handling Cloud Test related tasks
Senior Consultant Applicants are expected to have a solid experience in handling Job related tasks
Internal Controls Senior Manager Applicants are expected to have a solid experience in handling Job related tasks
Salesforce Global Risk & Compliance Lead Applicants are expected to have a solid experience in handling Job related tasks
Senior Cloud Operation Developer Applicants are expected to have a solid experience in handling Job related tasks
Consultant - Process Optmization Applicants are expected to have a solid experience in handling Job related tasks
Data Scientist Applicants are expected to have a solid experience in handling Job related tasks
System Test Engineer Applicants are expected to have a solid experience in handling Job related tasks
Information Technology Graduate- US Applicants are expected to have a solid experience in handling Job related tasks
VP, Market Sales Applicants are expected to have a solid experience in handling Market Sales related tasks
Commercial Data Intelligence Analyst Applicants are expected to have a solid experience in handling Job related tasks
Principal Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Strategic Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Tech Support Senior Engineer Applicants are expected to have a solid experience in handling Job related tasks
Principal Consultant Applicants are expected to have a solid experience in handling Job related tasks
Cloud Developer Graduate - Derry Applicants are expected to have a solid experience in handling Job related tasks
Account Manager, Chemical Industry Applicants are expected to have a solid experience in handling Chemical Industry related tasks
Senior Legal Counsel- Commerical Applicants are expected to have a solid experience in handling Job related tasks