Staff Product Manager, Customer Support job opportunity at Etsy Inc.

Home Jobs In United States Of America Tag: Management Staff Product Manager, Customer Support position at Etsy Inc


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Etsy Inc Staff Product Manager, Customer Support
Experience: 1-year
Pattern: hybrid
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Management

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degreeVocational
loacation Brooklyn, United States Of America
loacation Brooklyn....United States Of America

We are looking for a passionate #product #manager to help us improve the support that #Etsy provides to our buyers and sellers. In particular, you would drive improving the quality of our self-service in order to provide better support experiences at scale, as well as ensuring that our buyers and sellers both feel confident that Etsy has their back when things go wrong. Lead all aspects of the squad’s product vision, strategy, development, and execution. __ Work closely and collaboratively with design and #engineering, as well as #business and product partners, to build products that are effective, scalable, and easy-to-use for buyers and sellers. __ Integrate user research, #market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants. __ Prioritize product roadmap through continuous iteration, user research and #analysis, and experimentation.

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