Solutions Engineer III job opportunity at GitHub.

Home Jobs In Japan Tag: Engineering Solutions Engineer III position at GitHub


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GitHub Solutions Engineer III
Experience: 6-years
Pattern: remote
Country:
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Salary:
Status:

Engineering

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degreeBachelor's (B.Sc.)
Japan

#GitHub is growing its #Customer #Engineering team and we're seeking experienced professionals to elevate our technical customer engagement efforts. As a #Senior #Solutions #Engineer, you will synthesize and integrate diverse business and industry insights to support customer #digital transformation initiatives and align customer business requirements with GitHub's #product features. The ideal candidate will be a strategic partner in driving customer success, leveraging deep industry insights to influence digital transformation while gaining hands-on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub’s customer engagement strategies. __ Responsibilities Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption. __ Collaborate with the sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the #GitHub Enterprise platform. __ Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases. Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub. Assist customers in integrating GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines, code deployment options, and network infrastructure. __ Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption. Articulate the value of DevOps and DevSecOps to external stakeholders through pre-sales presentations, product demonstrations, and technical documentation. __ Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers. Participate in the development of #sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against the competitors.
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