Senior Atlassian Engineer job opportunity at Appen.

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Appen Senior Atlassian Engineer
Experience: 5-years
Pattern: full-time
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Engineer

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degreeProfessional Certificate
loacation Hyderabad, India
loacation Hyderabad....India

Atlassian Platform Ownership Lead the configuration, customization, and scaling of Jira, JSM, and Confluence. __ Design and maintain custom workflows, permission schemes, automation rules, and reporting. __ Implement governance, security, and compliance best practices across the Atlassian platform. __ Drive adoption of Atlassian best practices across the business. __ Service #Management & Knowledge Management Configure and optimize JSM for incident, problem, change, and request management. __ Partner with Service Desk and Engineering to ensure seamless ticketing, escalation, and on-call workflows. __ Define knowledge management standards in Confluence to centralize documentation, runbooks, and team knowledge bases. __ Integrations & Modernization Integrate Atlassian tools with collaboration platforms and #engineering toolchains. __ Lead efforts to consolidate and migrate legacy systems into the Atlassian ecosystem (e.g., prior ticketing, incident management, or knowledge base tools). __ Continuously evaluate new Atlassian features and marketplace apps, driving improvements in productivity and service delivery. __ Partnership & Evangelism Serve as the trusted Atlassian advisor for #Product, #Engineering, and IT leadership. __ Provide training, documentation, and workshops to increase adoption and self-service usage. __ Collaborate with stakeholders to ensure #Atlassian tools enable agile delivery, ITIL-based ITSM, and company-wide knowledge sharing.

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