Senior Service Delivery Engineer UK job opportunity at GitHub.

Home Jobs In United Kingdom Tag: Engineering Senior Service Delivery Engineer UK position at GitHub


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GitHub Senior Service Delivery Engineer UK
Experience: 7-years
Pattern: remote
Country:
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Status:

Engineering

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degreeBachelor's (B.Sc.)
United Kingdom

Responsibilities Delivery Readiness Monitor and evaluate performance and #support readiness in delivery quality for customers and specific internal teams Share #technical expertise and contribute to the success of the team by providing coaching and role readiness training Continue to evolve #product knowledge to prepare for new product releases Customer Delivery Drive services pre-sales and scoping exercises to position GitHub value drivers to customers by focusing on customer outcomes Enhance customer adoption of the GitHub platform while achieving targeted average billable utilization and Customer Satisfaction goals Serve as a trusted advisor to customers, helping solve increasingly complex technical issues Provide advice to customers and partners during engagements Manage client expectations, scope of work, and draft change orders as needed Complete service delivery engagements within time and budget, while meeting customer expectations Develop repeat business by positioning the value of future services delivery phases

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