Technology Support Lead - Application Support job opportunity at JPMorganChase.

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JPMorganChase Technology Support Lead - Application Support
Experience: 5-years
Pattern: full-time
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Technology Support

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degreeTechnical Certificate
loacation 600 Travis St, Houston, TX, United States Of America
loacation 600 Travis St,..........United States Of America

Develop and support AI/ML solutions for troubleshooting and incident resolution. Collaborate with cross-functional teams to perform root cause analysis and implement #production changes. Mentor and guide team members to foster innovation and strategic change. Coordinate incident #management coverage to ensure effective resolution of application issues. Facilitate and coordinate communications during critical outage situations. Document calls, manage queues, analyze tickets, and interface with impacted lines of business for incident impact analysis. Serve as a single voice for our line of #business and cross-line business incidents.

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