Technology Support II job opportunity at JPMorganChase.

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JPMorganChase Technology Support II
Experience: 2-years
Pattern: full-time
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Technology Support

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degreeTechnical Certificate
loacation Bengaluru, Karnataka, India
loacation Bengaluru, Kar..........India

Analyze and troubleshoot #production application flows to ensure end-to-end application or infrastructure service delivery __ supporting the business #operations of the firm __ Improve operational stability and availability through participation in problem management. __ Monitor production environments for anomalies and address issues utilizing standard observability tools __ Assist in the escalation and communication of issues and solutions to the business and technology stakeholders. __ Create, drive and manage KPIs and real-time monitoring dashboards to ensure system operability and performance __ Proactively identify areas for stability improvement in the #software/hardware stack as well as operational processes. __ Continuously collaborate and partner with various #technology teams to improve system, flow and environments __ Handle incident & problem #management: Proactively identify/managed incidents, drive resolutions with constant follow-ups of problem tasks to closure. __ Support application supportability model / on-boarding of new businesses, clients and applications to the platform

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