Beauty Lead - Rogue Valley Mall job opportunity at JCPenney.

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JCPenney Beauty Lead - Rogue Valley Mall
Experience: 1-year
Pattern: full-time
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Status:

Lead

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loacation Medford, OR, United States Of America
loacation Medford, OR....United States Of America

Customer Service & Sales Proactively approaches #customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with #product application and suggesting application techniques and additional products. Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals. Drives loyalty through excellent customer service and promotion of FindMore, #Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store. Resolves customer concerns by professionally listening and providing options, solutions and next steps. Provides point of sale checkout processes including #sales, returns, exchanges, line management, re-ticketing and processing return processes. Facilitates #beauty department promotions and events, assists leaders to ensure standards and goals are met. Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded. General Operations Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards. Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory.

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