Global Head of Technology Excellence and Resiliency position at S&P Global.| United States Of America

S&P Global Global Head of Technology Excellence and Resiliency

Experience: 15-years

Pattern: full-time

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New York, NY....United States Of America

About the Role: Grade Level (for internal use): 15 The Role As the Global Head of Technology Excellence and Resiliency, you will be responsible for ensuring the integrity, security, and uninterrupted, sub-second operation of all S&P 500 and global index calculation and dissemination systems. This role is foundational to the firm's credibility and performance, demanding an executive-level technologist who can meld the architectural rigor of a Principal Engineer with operational scale and risk focus. You will lead the newly unified Technology Excellence and Resiliency function, which encompasses Cyber and Security Engineering, Quality Engineering (QE), and System Reliability Engineering (SRE) . Your core mandate is to eliminate single points of failure, institutionalize security-by-design, and elevate the performance and reliability of our mission-critical, low-latency index infrastructure. Key Responsibilities: Strategic Engineering Leadership & Organizational Excellence Vision & Strategy: Define the strategic roadmap and organizational structure for technology excellence, cyber security, quality assurance, and system resiliency, ensuring alignment with the CTO's vision and the firm's business objectives . Organizational Fusion: Lead the successful consolidation and harmonization of Cyber, QE, and SRE teams, creating a single, cohesive function. Establish unified operational metrics (e.g., DORA metrics, SLIs/SLOs) to measure and drive continuous improvement across all domains. Talent and Culture: Recruit, mentor, and develop a world-class team of engineers and architects, fostering a culture of technical rigor, blameless post-mortems, and proactive risk mitigation . Serve as the top-tier technical escalation point, driving deep architectural reviews. System Reliability Engineering (SRE) & Core Resiliency Zero-Downtime Mandate: Be ultimately accountable for the operational stability and near-zero latency performance of all index calculation engines and dissemination platforms, directly mirroring the standards of market technology. Proactive Architecture: Drive the adoption of advanced SRE practices, including rigorous Error Budget management, disaster recovery architecture, and end-to-end observability (monitoring, logging, tracing) to ensure resilience against all modes of failure. Incident Management & Prevention: Own the major incident response process. Lead post-incident reviews to ensure systemic, preventative engineering improvements are prioritized and implemented globally, drastically reducing Mean Time to Recovery (MTTR). Cyber & Security Engineering Security-by-Design: Institutionalize a security-first mindset across all engineering teams. Oversee the development and implementation of security controls, threat modeling, and automated compliance into the entire Software Development Life Cycle (SDLC), aligning with the high-bar security posture of institutions like Goldman Sachs . Threat & Vulnerability Management: Direct the security engineering function in architecting and implementing advanced protective, detection, and response measures to secure critical financial data, intellectual property, and proprietary index methodologies. Compliance & Audit: Ensure all technology systems adhere to stringent internal, regulatory, and financial industry governance standards related to cyber risk and operational continuity. Quality Engineering (QE) & Engineering Standards Continuous Quality Assurance (CQA): Champion a "shift-left" quality transformation , moving beyond traditional QA to implement automated, continuous, and performance testing across the entire CI/CD pipeline, reducing defects in production. Engineering Standards: Define and enforce high-bar engineering standards, architectural patterns, and developer tooling (e.g., Infrastructure-as-Code, immutable infrastructure) to maximize productivity, maintainability, and code quality. Responsible AI Leverage: Oversee the responsible and governed use of AI and Machine Learning (ML) for practical functions such as anomaly detection in system metrics, predictive maintenance, and enhancing system diagnostics and log correlation. Required Skills and Experience : Technical Depth: 15+ years in hands-on, high-volume, low-latency software or systems engineering, with 7+ years in senior executive leadership or Principal/Distinguished Engineer roles. Financial/Exchange Tech (Mandatory): Deep experience in a firm where technology is the core product, specifically with real-time data, low-latency systems, and critical market infrastructure. Architectural Expertise: Expert-level command of distributed systems, cloud architecture (AWS/GCP), data pipelines, and securing high-volume APIs. Ability to design and enforce highly available architectures to meet RPO/RTO targets. Integrated Functions: Proven ability to successfully lead and integrate SRE, Cyber, and QE functions. Strong understanding of risk frameworks and engineering metrics (SLOs, MTTD, MTTR). Leadership: Exceptional executive presence, communication, and influencing skills. Demonstrated success in managing large, global engineering teams and translating complex technical risks into clear business impacts for the CTO and CEO. Risk & Compliance: Strong familiarity with financial regulatory expectations concerning Operational Resilience, Business Continuity (BCP), and Disaster Recovery (DR), having navigated regulatory reviews or internal/external audits at a major financial institution. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $220,656 to $325,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji . What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 102 - Senior Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH102 - Senior Management (EEO Job Group)

Global Head of Technology Excellence and Resiliency job opportunity at S&P Global.

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