Commercial Development Representative job opportunity at S&P Global.

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S&P Global Commercial Development Representative
Experience: General
Pattern: full-time
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loacation Islamabad, PK, Pakistan
loacation Islamabad, PK....Pakistan

About the Role: Grade Level (for internal use): 08 The Role : Live Chat Prospector   The Team :  The Commercial Development Team is a global team. We are self-motivated, spirited and passionate, with a client first mind-set. We are resilient, flexible and value excellence in execution. Overall, the team works passionately to create more sales opportunities for revenue growth and filling the top of the funnel with qualified leads.     Location: Islamabad   Timing: This is a permanent night shift role.   The Impact : This person will serve as the first point of contact for multiple existing and potential clients, through Live Chat. As the first line of support to new or existing clients, the Live Chat Prospector needs to evaluate their business needs and present MI solutions effectively. After that, he/she should schedule the lead to relevant stakeholder for further discussion. With the expectation of helping identify additional business opportunities.    Responsibilities:   Respond to Live Chat queries in a timely and accurate way - via phone, email or chat.  Identify business needs, through diagnostic approach, and speak through different Market Intelligence solutions.  Build and cultivate relationships by initiating communications and conducting follow-up communications in order to introduce companies to other parts of our organization .  Grow product knowledge by sitting in with various team members, attending the demos you set, and asking for feedback on a regular basis.  Continuous learning to stay on top of tools, techniques, trends, understanding of the market, customers, and competition  Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.  Monitor day-to-day time and priorities to deliver results  Collaborate with peers, particularly around best practices, competitive intel and various approaches to effectively engage with companies.  Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.    Qualifications:   Preferred: At least 12 months within S&P Market Intelligence on customer success or client support role.  Must have a good understanding of different Market Intelligence solutions and how it caters to different segments and personas.  Knowledge of the financial industry and/or financial divisions/departments a plus  You have a proven track record of meeting goals, daily/weekly/monthly activity goals, research, and planning goals A proven track record of strong client relationships with excellent client service skills  Goal and action orientated, with ability to work towards targets  Experience in dealing with challenging situations, i.e. objection handling, and overcome rejection with charisma and courage  About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:  Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to  reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity  here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.      If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.      US Candidates Only:    The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.   Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS406 - Entry Professional-Sales (EEO Job Group)

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