Systems Operations Engineer job opportunity at UMG Pacific.

Home Jobs In Australia Tag: Job Systems Operations Engineer position at UMG Pacific


bot
UMG Pacific Systems Operations Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Sydney, New South Wales, Australia
loacation Sydney, New So..........Australia

Job Summary  We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.      We are currently seeking a Systems Engineer to be a key member of our Operations Center.   You will operate within a global “follow the sun” framework, coordinating your workday during business hours in the Australian time zone.  You will apply your server and cloud management skills in a global enterprise to ensure the smooth and efficient ongoing operation of the UMG Global infrastructure. A strong ability for troubleshooting and problem analysis is required, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues. In addition to having good technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.   Job Functions  Diagnose and solve problems, frequently under time constraints and business pressure   Contribute to detailed capacity and performance analysis   Work with vendors and global/regional IT groups to resolve problems in a timely manner   Serves as primary escalation point for the UMG application communities and sourcing provider(s) for operational issues, ensuring timely resolution & communication   Monitor infrastructure operational alerts e.g., environmental, server performance and devices and escalate as necessary    Maintain high quality process and procedure documentation   Maintain and implement high quality operational standards, processes and procedures   Maintain redundancy, backup and recovery processes, and disaster recovery procedures   Maintain & enhance knowledge of key technologies   Monitor and tune systems to identify and eliminate issues and potential bottlenecks   Participate in developing automation to reduce the time spent on routine tasks   You will be part of a Mon-Sun roster, where office work is required on weekends  Prepare, update and provide progress on support tickets when handed off to the next region  Job Requirements  Essential:    Minimum of three years' experience in technical server management and/or enterprise Cloud systems (AWS, Azure, Google)   Strong knowledge of virtualization technology (VMware, Hyper-V)   Must possess strong people skills and the ability to be both diplomatic and firm   Familiarity with operating system administration and tools including Microsoft, Mac OS X, and Linux   Experience with scripting to develop automation and reporting   Exposure to managing large cloud server infrastructure on AWS and/or Azure   Communicate clearly in both the written and verbal mode to technical and non-technical audiences   Manage time well in a high-interruption operational environment. Handle the details of several technical tasks simultaneously   Customer and service delivery oriented   Be an excellent and creative problem solver   Knowledge of Infrastructure as Code   Desirable:    MCSE and/or Linux certifications preferred   Exposure to version control and release management concepts and tools, particularly Git (GitHub / Bitbucket) for code branching and merging   Familiarity with Systems Reliability Engineering principles, automation, and AI   Experience in service management   International experience is beneficial. Additional languages a plus.      Education:    Bachelor’s Degree in Computer Science or Engineering or closely related field or comparable education and experience.   AWS, MCSE, other professional certifications    ITIL Foundation Certification strongly desired      Universal Music Group is an Equal Opportunity Employer.   Diversity & Inclusion   At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal.  Disclaimer   The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable.  However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.  Job Category: Technology

Other Ai Matches

Manager, New Business & Brand Partnerships Applicants are expected to have a solid experience in handling New Business & Brand Partnerships related tasks
Network Operations Engineer Applicants are expected to have a solid experience in handling Job related tasks
Observability Engineer Applicants are expected to have a solid experience in handling Job related tasks
Content Producer Applicants are expected to have a solid experience in handling Job related tasks
Digital & Social Manager - Island Records Applicants are expected to have a solid experience in handling Job related tasks
Business Analyst, Applications Team Applicants are expected to have a solid experience in handling Applications Team related tasks
A&R Manager Applicants are expected to have a solid experience in handling Job related tasks
Def Jam, Social Media & Marketing Intern Applicants are expected to have a solid experience in handling Social Media & Marketing Intern related tasks
Collaboration Technology Engineer Applicants are expected to have a solid experience in handling Job related tasks
Marketing Manager Applicants are expected to have a solid experience in handling Job related tasks
CyberArk and Public Key Infrastructure (PKI) Manager Applicants are expected to have a solid experience in handling Job related tasks
Head of Marketing, International Repertoire Applicants are expected to have a solid experience in handling International Repertoire related tasks
Senior Art Director Applicants are expected to have a solid experience in handling Job related tasks
Assoc Network Engineer Applicants are expected to have a solid experience in handling Job related tasks
Marketing Director Applicants are expected to have a solid experience in handling Job related tasks
Assistant Marketing Manager, CRM Applicants are expected to have a solid experience in handling CRM related tasks
Junior Creative Content Executive Applicants are expected to have a solid experience in handling Job related tasks
Performance Media Lead Applicants are expected to have a solid experience in handling Job related tasks
Cloud Operations Engineer Applicants are expected to have a solid experience in handling Job related tasks
Regional Digital Marketing Specialist Applicants are expected to have a solid experience in handling Job related tasks
Creative Intern (International Marketing) Applicants are expected to have a solid experience in handling Job related tasks
ServiceNow Developer Applicants are expected to have a solid experience in handling Job related tasks
Finance Manager- Royalties Applicants are expected to have a solid experience in handling Job related tasks